Keli Wiarek
Mesa
Summary
Compassionate professional with a background in special education and customer service. Proficient in monitoring IEP goals and managing sensitive records, aiming to enhance student outcomes through effective support strategies and strong relationship management.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Living Skills Assistant
Mesa Public Schools
Mesa
08.2022 - Current
- Supported students with special needs in developing independence, academic, and functional life skills under teacher supervision.
- Assisted teachers in implementing individualized education plans for student.
- Provided assistance with academic, behavioral, and personal care support (hygiene, feeding), assisting with vocational training, and promoting social skills in the classroom and community.
- Worked closely with Special Education teachers to monitor IEP goals and collect data on student progress.
Customer Service Representative
Arizona Veterinary Oncology
Gilbert
11.2020 - 01.2022
- Managed patient records, ensuring accuracy and confidentiality of sensitive information.
- Processed payments and insurance claims, maintaining financial records for services rendered.
- Handled incoming calls and inquiries, providing information about services and policies.
- Coordinated with team members to ensure smooth daily operations in the clinic.
Senior Financial Advisor
The University of Phoenix
Phoenix
06.2007 - 01.2020
- Provide customer service to students throughout the program by communicating effectively through email and voicemail.
- Maintain current knowledge on Department of Education financial aid policies and procedures.
- Inform students on financial aid rules and regulations and ensure compliance of federal and state regulations.
- Maintain student accounts by conducting account reviews, audits, and verification of correct documentation and collection process.
Education
High School Diploma -
Mesa High School
Mesa, AZ05-2001
Skills
- Individualized education planning
- Student progress monitoring
- Behavioral support strategies
- Data management
- Customer relationship management
Certification
CPR/AED Certified
References
References available upon request.
Timeline
Living Skills Assistant
Mesa Public Schools
08.2022 - Current
Customer Service Representative
Arizona Veterinary Oncology
11.2020 - 01.2022
Senior Financial Advisor
The University of Phoenix
06.2007 - 01.2020
High School Diploma -
Mesa High School