- DIY and Home Improvement
- Interior Design
- Road Trips
- Environmental Conservation Projects
Kellee Elmenhurst
Casa Grande
Summary
Experienced facilities professional with a background in safety coordination, custodial program management, and team leadership. Skilled in higher-education operations, compliance standards, and day-to-day custodial oversight. Known for being organized, disciplined, and highly effective at solving operational problems.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Help Desk Supervisor
Central Arizona College
Coolidge, AZ
09.2023 - Current
- Supervised daily operations of help desk team to ensure efficient ticket resolution.
- Developed training materials for staff to enhance technical support skills and knowledge.
- Implemented process improvements that increased response times for customer inquiries.
- Collaborated with IT departments to resolve complex technical issues effectively.
- Established standard operating procedures to streamline help desk operations and improve service delivery.
- Monitored performance metrics and provided feedback to team members for continuous improvement.
Warehouse Manager
Central Arizona College
Coolidge, AZ
04.2022 - 09.2023
- Managed inventory control processes to ensure accuracy and efficiency in stock management.
- Supervised daily warehouse operations, optimizing workflows and enhancing productivity.
- Implemented safety protocols, reducing workplace incidents and promoting a secure environment.
- Trained and mentored team members on best practices for warehouse procedures and equipment use.
- Coordinated shipping and receiving activities, ensuring timely delivery of goods to stakeholders.
Facilities Technician II
Central Arizona College
Coolidge, AZ
07.2019 - 04.2022
- Maintained and repaired HVAC systems to ensure optimal facility climate control.
- Conducted routine inspections of buildings to identify maintenance needs and safety hazards.
- Implemented preventive maintenance schedules for equipment to enhance longevity and performance.
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Performed scheduled maintenance on electrical, plumbing, and HVAC systems.
- Operated forklifts and other heavy equipment to load or unload trailers.
- Maintained facility to foster clean environment free from litter, dust, and pollutants.
Custodian
Florence High School
Florence, AZ
01.2019 - 07.2019
- Maintained cleanliness and sanitation of school facilities to ensure a safe learning environment.
- Operated and performed routine maintenance on cleaning equipment, enhancing operational efficiency.
- Conducted regular inspections of facilities to identify maintenance needs and coordinate repairs promptly.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Grounds Lead
Arizona State University, Polytechnic Campus
Mesa, AZ
06.2018 - 09.2018
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Led, coached and trained team.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Strict adherence to safety protocols.
Grounds Nursery Specialist 3
Washington State University, Spokane Campus
Spokane, WA
09.2014 - 06.2018
- Performed routine lawn care tasks, including mowing, trimming, and fertilizing to enhance aesthetic appeal.
- Trained junior staff on proper maintenance techniques and safe equipment operation procedures.
- Monitored plant health and identified issues, applying appropriate treatments to maintain landscape integrity.
- Maintained the health of lawns by applying fertilizers and pesticides as needed.
- Provided excellent customer service when interacting with visitors on-site while addressing concerns related to the property''s appearance or safety features promptly.
- Reduced safety hazards through effective debris removal and sidewalk repair.
Student Worker, Grounds Crew
Walla Walla Community College
Walla Walla, WA
06.2012 - 05.2014
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Operated mowers, hedge trimmers and edgers and maintained fresh and groomed grounds.
- Preserved facility cleanliness with routine trash removal and litter control efforts.
- Helped maintain sports fields, ensuring they were properly marked, groomed, and ready for game day events.
- Improved irrigation efficiency with regular system maintenance and repairs.
- Followed all PPE safety protocols
Client Services Supervisor
Banner Bank
Walla Walla, WA
12.2010 - 05.2012
- Led, coached, and trained staff to improve service delivery and operational efficiency and commitment to friendly service.
- Oversaw the successful onboarding of new hires into the organization, equipping them with the tools necessary to excel in their roles quickly.
- Coordinated cross-departmental collaboration to streamline communication and resolve client issues effectively.
- Led performance reviews, providing constructive feedback and mentoring for professional growth of team members.
Education
Associate of Applied Science - Turf Management
Walla Walla Community College
Walla Walla, WA05-2014
Skills
- Safety Oversight
- Problem solving
- Scheduling
- Reliability
- Leadership and team mentor
- Ticketing system
- Task delegation
- Organizational skills
- Training development
- Custodial machine operation
- Restroom maintenance
- Microsoft Office
Certification
CompTIA A + Certification, October 2025
Interests
Timeline
IT Help Desk Supervisor
Central Arizona College
09.2023 - Current
Warehouse Manager
Central Arizona College
04.2022 - 09.2023
Facilities Technician II
Central Arizona College
07.2019 - 04.2022
Custodian
Florence High School
01.2019 - 07.2019
Grounds Lead
Arizona State University, Polytechnic Campus
06.2018 - 09.2018
Grounds Nursery Specialist 3
Washington State University, Spokane Campus
09.2014 - 06.2018
Student Worker, Grounds Crew
Walla Walla Community College
06.2012 - 05.2014
Client Services Supervisor
Banner Bank
12.2010 - 05.2012
Associate of Applied Science - Turf Management
Walla Walla Community College