Kellie Botts
Tucson
Summary
Compassionate Behavioral Health Specialist with a proven track record at Banner University Medical Center Tucson, skilled in implementing cognitive-behavioral techniques and fostering therapeutic alliances. Adept at crisis intervention and documentation, demonstrating strong interpersonal communication and problem-solving abilities to enhance patient outcomes and support recovery goals.
Overview
12
12
years of professional experience
Work History
Behavioral Health Specialist
Banner University Medical Center Tucson
03.2017 - 03.2025
- Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
- Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
- Used Cerner to document patient information, progress notes, vitals, and, ect.
- Worked closely with adults and children in hospital and behavioral unit settings.
- Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
- Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
- Served as a mentor for new behavioral health specialists, sharing knowledge and expertise to support their professional growth.
- Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues.
CNA/BHT
Foothills Rehabilitation Center
10.2016 - 03.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Behavioral Health Technician
Palo Verde Behavioral Health
07.2013 - 10.2016
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Established rapport with diverse populations by utilizing strong cultural competence skills during interactions with both patients and their families alike.
Education
High School Diploma -
Pima Medical Institute
Tucson, AZSkills
- Client coping mechanisms
- Stress reduction techniques
- Professional ethics
- Interpersonal and written communication
- Behavioral health
- Patient intakes
- Meeting participation
- Charting and other documentation
- Heartsaver first aid CPR AED (first aid CPR AED)
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Certified in CPR/AED
Timeline
Behavioral Health Specialist
Banner University Medical Center Tucson
03.2017 - 03.2025
CNA/BHT
Foothills Rehabilitation Center
10.2016 - 03.2017
Behavioral Health Technician
Palo Verde Behavioral Health
07.2013 - 10.2016
High School Diploma -
Pima Medical Institute
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