Kelly Laplante
Surprise,AZ
Summary
Dynamic and results-driven professional with extensive experience as a Chemical Transport Driver at AG Layne Chemical Company. Proven track record in maintaining safety standards and enhancing customer satisfaction through exceptional service. Skilled in vehicle inspections and effective teamwork, consistently achieving operational efficiency and timely deliveries.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chemical Transport Driver/ Production Supervisor
AG Layne Chemical Company
01.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Resolved issues quickly to maintain productivity goals.
- Maintained high customer satisfaction by working quickly and accurately.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
- Communicated with dispatch to convey delays and adjust delivery plans.
Local Driver
Trulite Glass
06.2023 - 01.2024
- Maintained vehicle safety and performance with regular maintenance checks and timely repairs.
- Collaborated with dispatchers to communicate delays, route changes, and other relevant information.
- Provided exceptional customer service during pickups and deliveries, resulting in positive feedback from clients.
- Reduced fuel consumption through the implementation of eco-friendly driving techniques.
- Established a reputation for punctuality among customers by consistently arriving within specified delivery windows.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
Regional Truck Driver
Knight Transportation
04.2023 - 06.2023
- Contributed to company''s reputation for reliability, consistently meeting or exceeding deadlines for deliveries.
- Navigated challenging road conditions safely, avoiding accidents and damage to the cargo.
- Exhibited exceptional attention to detail when loading and unloading freight to prevent damages or discrepancies.
- Collaborated effectively with team members, sharing information about best practices for efficient driving and route planning.
- Maintained excellent safety record with diligent pre-trip inspections and strict adherence to regulations.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Operations Manager/Heavy Equipment Operator
TNT Towing
09.2022 - 04.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Operated range of heavy equipment on regular basis with advanced skill.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
- ADOT certified traffic safety instructor.
Fuel Delivery Truck Driver
United Petroleum
04.2022 - 09.2022
- Maintained safety standards by strictly following company protocols and industry regulations during all stages of fuel transportation.
- Increased operational efficiency by providing feedback on route improvements and potential areas of concern.
- Aided dispatchers in identifying alternative routes during inclement weather or unexpected road closures, minimizing delays and potential hazards.
- Ensured customer satisfaction through timely deliveries and professional interactions with clients.
- Assisted in inventory management, accurately recording the amount of fuel delivered to each client.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Fuel Delivery Truck Driver
Keenan Advantage Group
11.2021 - 04.2022
- Fostered strong working relationships with clients, promoting trust in our services and enhancing repeat business opportunities.
- Maintained safety standards by strictly following company protocols and industry regulations during all stages of fuel transportation.
- Safely delivered fuel products to customer gas station flawlessly.
Heavy Tow Truck Operator/ Division Manager
Barnettstowingllc
05.2015 - 11.2021
- Fastened chains, straps, covers, and binders to secure load during transit.
- Identified areas of improvement in operational workflows to better align resources with organizational goals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Controlled costs by streamlining operations and reducing waste.
- Reduced costs by identifying inefficiencies and implementing cost-saving measures across the division.
- Promoted a safe working environment by adhering to industry best practices and company policies regarding workplace safety at all times.
- Implemented customer feedback system that led to noticeable improvement in client satisfaction and loyalty.
Education
Associate of Science - Mechanical Sciences
Community College of The Air Force
Glendale, AZ07.2000
Skills
- Vehicle inspection
- Inspections
- Customer relations
- Schedule maintenance
- Maintaining safety
- Managing paperwork
- Defensive driving
- Documentation control
- Punctuality
- Hazardous materials handling
- Updating logs
- Shipment verification
- Inspecting loads
- Tractor-trailer driving
- Class A license
- Teamwork
- Customer service
- Critical thinking
Certification
Alliance for Chemical Distribution Trained and Certified
Reasonable Suspicion Supervisor
Timeline
Chemical Transport Driver/ Production Supervisor
AG Layne Chemical Company
01.2024 - Current
Local Driver
Trulite Glass
06.2023 - 01.2024
Regional Truck Driver
Knight Transportation
04.2023 - 06.2023
Operations Manager/Heavy Equipment Operator
TNT Towing
09.2022 - 04.2023
Fuel Delivery Truck Driver
United Petroleum
04.2022 - 09.2022
Fuel Delivery Truck Driver
Keenan Advantage Group
11.2021 - 04.2022
Heavy Tow Truck Operator/ Division Manager
Barnettstowingllc
05.2015 - 11.2021
Associate of Science - Mechanical Sciences
Community College of The Air Force
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