Open To Work
Kelly Warnick
Glendale
Summary
Results-driven project coordinator with experience in managing marketing campaigns and client outreach initiatives. Skilled in data entry and administrative support, consistently ensuring projects meet deadlines while delivering high-quality outcomes.
Overview
13
13
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification
Work History
Driver
Veyo Transportation
Phoenix
02.2022 - 03.2023
- Transported clients to medical appointments safely and efficiently.
- Communicated effectively with dispatch regarding route changes and client needs.
- Assisted clients with mobility challenges during pick-up and drop-off.
- Provided excellent customer service, addressing client inquiries and concerns promptly.
Administrative Assistant
Augment Auctions
Gilbert
01.2021 - 05.2022
- Assisted in the preparation of auction materials and promotional content.
- Supported event planning efforts for auctions.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents according to established protocol.
- Provided administrative support to the executive team.
- Conducted research on various topics as requested by management.
Campaign Coordinator
Televerde
Tempe
04.2014 - 10.2019
- Coordinated marketing campaigns to enhance brand awareness and customer engagement.
- Collaborated with cross-functional teams to develop campaign strategies and timelines.
- Managed project schedules and resources
- Executed campaign implementation to facilitate effective campaign objectives.
- Planned managed and implemented multiple marketing programs simultaneously.
- Trained mentored and fully onboarded New Quality agents.
- Kept projects on schedule by managing deadlines and adjusting workflows as needed.
- Transitioned projects from estimation and objectives phase to well-defined project execution plan.
- Oversaw onboarding and mentorship, planned and executed meetings and developed campaign documentation.
- Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals.
Telesales Representative
Televerde
Tempe
11.2009 - 04.2014
- Developed product knowledge to address customer inquiries and provide solutions.
- Utilized CRM software to track interactions and manage customer data.
- Emailed important, relevant information regarding client’s products and services to potential and existing customers.
- Contacted prospective customers to uncover sales opportunities and build relationship for future projects.
- Leveraged proven sales methods to increase revenue and surpass sales objectives.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Maximized business potential by providing excellent customer service and ensuring client retention
Education
Associate of Applied Science - Computer And Information Systems
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ 01.2009 - 05.2012
GED
Phoenix, AZSkills
- Project management
- Customer service
- Data entry
- Microsoft Office
Languages
English
Full Professional
Spanish
Limited
Certification
- Level 1 and 2 in computer technology
References
References available upon request.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkGig WorkLocation Preference
On-SiteRemoteHybridSalary Range
$20/hr - $1000/hrTimeline
Driver
Veyo Transportation
02.2022 - 03.2023
Administrative Assistant
Augment Auctions
01.2021 - 05.2022
Campaign Coordinator
Televerde
04.2014 - 10.2019
Telesales Representative
Televerde
11.2009 - 04.2014
Associate of Applied Science - Computer And Information Systems
Maricopa Community Colleges, Rio Salado Community College
01.2009 - 05.2012
GED