Kellyn Mason
Scottsdale,AZ
Summary
Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority.
Overview
12
12
years of professional experience
Work History
Back of House Lead
Camp Bow Wow
08.2021 - Current
- Responsible for feeding dogs, according to feeding schedule from owners.
- Capable of handing out any prescribed medications for dogs at assigned times.
- Assigning tasks for coworkers, making sure tasks are completed.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Shift Supervisor
Starbucks
02.2014 - 09.2025
- Delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Completed store opening and closing procedures and balanced tills.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
Education
Bachelor of Science - Pre-Veterinary Medicine
Arizona State University
Tempe, AZSkills
- Staff motivation
- Cash handling expertise
- Inventory management
- Cash handling
Timeline
Back of House Lead
Camp Bow Wow
08.2021 - Current
Shift Supervisor
Starbucks
02.2014 - 09.2025
Bachelor of Science - Pre-Veterinary Medicine
Arizona State University