Kelsey Winham
Peoria
Summary
Proven leader and NASM-certified Personal Trainer with a track record of fostering teamwork and enhancing customer satisfaction. Skilled in decision-making and customer service, successfully increased gym compliance and client retention. Excels in motivating teams and clients to achieve their best, leveraging expertise in money handling and fitness training for optimal results.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Summit Athletic Club
07.2024 - Current
- Trained employees on general procedures, gym rules and duties.
- Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
- Promptly attended to guest needs concerning fitness room, locker room and relaxation area.
- Ensured compliance with all industry regulations by staying up-to-date on changes in legislation affecting the fitness industry.
- Set and managed employee work schedules for coverage in assigned areas.
Personal Trainer
NASM
01.2023 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Creating extensive nutrition plans for various wants and needs
Server
Dillions Bayou
05.2021 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Personal Trainer/ Nutrition Certification -
NASM
Online 12.2023
High School Diploma -
Liberty Highschool
Peoria, AZ05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Accomplishments
I have excelled in various positions in a short amount of time, and in turn have moved up to an assistant manager position very quickly.
Timeline
Assistant Manager
Summit Athletic Club
07.2024 - Current
Personal Trainer
NASM
01.2023 - Current
Server
Dillions Bayou
05.2021 - 07.2024
Personal Trainer/ Nutrition Certification -
NASM
High School Diploma -
Liberty Highschool
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