Kenady Anderson
TransDev Alternative Services
Phoenix
9
years of professional experience
I am a dependable and hardworking professional with excellent supply management, recordkeeping, and schedule coordination skills. My dedication is to ensure that professionals remain focused and well-prepared for their daily responsibilities.My commitment is to ensure that professionals remain focused and well-prepared for their daily tasks. I excel at multitasking and work diligently to ensure that I meet all the requirements for my role. I possess excellent communication skills and enjoy interacting with others, creating a comfortable and friendly yet productive environment.
Work History
Vehicle Operator
1 Year 2 Months- Executed software testing for autonomous vehicles through hands-on driving assessments.
- Executed troubleshooting procedures for software using operational applications to ensure functionality.
- Conducted thorough assessments of vehicle software systems to guarantee readiness for autonomous passenger pickup.
Customer Service Representative (Remote)
10 Months- Assisted customers with inquiries via phone and online chat.
- Processed orders and returns efficiently in a fast-paced environment.
- Resolved customer complaints promptly to ensure satisfaction.
- Provided remote assistance to customers via phone and chat, ensuring a high level of satisfaction.
- Led remote team communications through Teams and conference calls to uphold compliance with organizational protocols. Managed virtual interactions to foster adherence to established procedures among team members. Directed communication efforts to ensure team alignment with operational standards in a remote environment.
Administrative Assistant/Receptionist
4 Months- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Communicate professionally with colleagues, freelancers and clients.
Teachers Assistance
8 Months- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper and crayons.
- Worked with the lead teacher to monitor class schedules and take attendance.
- Oversaw students in the classroom and common areas to monitor, enforce rules and support lead teachers.
- Supported student learning objectives through personalized and small group assistance.
- Assisted lead teachers with lesson plan creation and materials development.
- Partnered with a teacher to plan and implement lessons following the school's curriculum, goals and objectives.
Office Assistant
1 Year 2 Months- Handled all incoming business and client requests for information.
- Managed multi-line telephone system and greeted claimants during office visits.
- Answered and quickly redirected up to a number of calls per day.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Organized, stored and retrieved files to enhance daily operations and support customer needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Education
High School Diploma
Some College
Some College
Skills
Documentation and control
Expense Reporting
Organizational skills
Excellent multi-tasking
Customer service skills
Policy and Procedure
Modification
Team Leadership
Friendly nature
Strong Organizational Skills
Multi-Line Telephone Systems
Research and Analytical Skills
Additional Information
I am a very quick and visual learner, I am also a very willingly person, wanting the best for what is to come.
Accomplishments
- Data Entry, Reviewed and updated client correspondence files and scheduling database. Responded to over 10 customer inquiries each day.
Timeline
Vehicle Operator
TransDev Alternative Services
03.2025 - 05.2026Read More
Customer Service Representative (Remote)
Majorel Inc.
10.2023 - 08.2024Read More
Administrative Assistant/Receptionist
Larry H. Miller Volkswagen Avondale
09.2021 - 01.2022Read More
Teachers Assistance
KinderCare Learning Centers
12.2020 - 08.2021Read More
Office Assistant
The Law Office Of Thompson And McGinnis
05.2017 - 07.2018Read More
Phoenix College
Some College
Read More
South Mountain College
Some College
Read More
Cesar Chavez High School
High School Diploma
Read More