Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kendra Sierck

Phoenix

Summary

Results-driven District Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in operational management, team leadership, and financial analysis. Excel at communication, strategic planning, and problem-solving to achieve goals and improve performance across the district.

Overview

9
9
years of professional experience

Work History

District Manager

Planet Fitness
Phoenix
07.2024 - 06.2025
  • Conducted regular club visits of all 15 locations I oversaw to ensure compliance with company policies, cleaning standards, and KPI's.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Developed and implemented district-wide sales strategies to increase revenue and improve EBITDA.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Worked with direct reports to develop and implement action plans, improving operating results.

Regional Manager

Planet Fitness
07.2021 - 07.2024
  • Established goals, objectives, policies, procedures, and standards of performance for all personnel in the region.
  • Conducted regular meetings with managers in the region to discuss sales performance and provide guidance on improvement tactics.
  • Identified and developed top talent to promote performance-oriented culture.
  • Worked with the marketing, training, and finance departments to cultivate new ideas surrounding competition among the region.

General Manager

Planet Fitness
St. Louis
05.2020 - 07.2021
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Administered employee discipline through verbal and written warnings.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Ensured club cleanliness was above standards at all times.

Assistant Manager

Planet Fitness
Kansas City
08.2016 - 04.2020
  • Created reports on sales trends, inventory levels, and financial data.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Supervised daily operations including scheduling shifts, assigning duties.

Education

Associate of Arts - Communications

UMKC
Kansas City
01-2017

Skills

  • KPI management
  • Business planning
  • Performance management
  • Talent development
  • District growth management
  • Customer service

References

References available upon request.

Timeline

District Manager

Planet Fitness
07.2024 - 06.2025

Regional Manager

Planet Fitness
07.2021 - 07.2024

General Manager

Planet Fitness
05.2020 - 07.2021

Assistant Manager

Planet Fitness
08.2016 - 04.2020

Associate of Arts - Communications

UMKC

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Kendra Sierck