Kenia Estrada
PHOENIX
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
3
3
years of professional experience
2022
2022
years of post-secondary education
Work History
Customer service ‘waitress
Las Glorias Grill
PHOENIX
06.2022 - 10.2025
- Assisted in training new staff on service standards and procedures.
- Managed multiple tables while maintaining attention to detail.
- Collaborated with team members to enhance overall dining experience.
- Stocked service areas with supplies such as napkins and condiments.
- Checked on guests periodically to ensure satisfaction with their meals.
- Cleared dishes, glasses, and silverware from tables between courses.
- Maintained professional attitude when dealing with difficult customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
Education
SunnySlope Highschool
PHOENIX, AzSkills
- Multi-table management
- Positive attitude
- Cleanliness standards
- Table setting
- Room food delivery
- Active listening
- Upselling techniques
References
References available upon request.
Timeline
Customer service ‘waitress
Las Glorias Grill
06.2022 - 10.2025
SunnySlope Highschool