Kenia Jasso

• Submitted loan applications to underwriter for verification and recommendations.
• Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
• Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
• Originated, reviewed, processed, closed, and administered customer loan proposals.

Awards- Diamond Level Optional Products 2023

- Emerald Level Optional Products 2022

• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Supervised lunchroom and recess activities.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Upheld classroom routines to support student environments and maintain consistent schedules.

Award - Capturing Kids Hearts Award Oct 2021

• Trained, coached, and mentored new sales associates for maximum performance.
• Trained new employees on customer service, money handling and organizing strategies.
• Up-sold and cross-sold products effectively, driving sales and increasing revenue.
• Used POS system to process sales, returns, online orders, and gift card activations.