Kenneth Bradley
Phoenix
Summary
Dedicated technician with a strong focus on customer satisfaction and safety protocols. Proven ability to efficiently perform vehicle maintenance and foster positive relationships with clients.
Overview
39
39
years of professional experience
Work History
Tire Lube, Express Technician
Walmart
Phoenix, AZ
04.2025 - 12.2025
- Performed routine vehicle maintenance and oil changes efficiently.
- Demonstrated safety protocols while operating tools and equipment.
- Maintained cleanliness of work area to uphold safety standards.
- Collaborated with team members to ensure timely service delivery.
- Supported inventory management by restocking supplies as needed.
- Adapted quickly to new procedures and technologies in the workshop.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Applied lubricants to moving parts of vehicle engines to prevent premature engine wear.
- Conducted regular equipment maintenance checks to ensure optimal performance levels during daily operations at the lube express center.
- Participated in ongoing training sessions to expand technical knowledge and stay current on industry advancements.
- Maintained accurate records of all completed services performed on each vehicle for future reference or warranty purposes.
- Adhered strictly to safety protocols while working with hazardous materials or heavy machinery, minimizing workplace accidents or injuries.
- Enhanced team productivity by assisting coworkers with complex tasks and sharing knowledge of best practices.
- Provided exceptional customer service by explaining maintenance procedures, answering questions, and addressing concerns professionally.
- Maintained a clean and organized work environment, ensuring optimal functionality of tools and equipment.
- Improved customer satisfaction by providing efficient and thorough vehicle maintenance services.
- Managed inventory of shop supplies, maintaining adequate stock levels to avoid delays in service completion times.
- Fostered positive relationships with customers through open communication and active listening, promoting repeat business and referrals.
- Completed oil changes and fluid checks in a timely manner, contributing to overall shop efficiency and customer satisfaction.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Motor Coach Operator
Greyhound Lines
Phoenix, AZ
12.1986 - 08.2015
- Ensured passenger safety and comfort during long-distance travel.
- Conducted pre-trip inspections and maintained vehicle cleanliness and functionality.
- Navigated diverse routes using GPS systems, enhancing travel efficiency.
- Managed ticketing processes and provided excellent customer service to passengers.
- Trained new drivers on operational procedures and company policies.
- Developed efficient route plans, reducing delays while maintaining service quality.
- Reduced accidents and maintained safety records by adhering to company policies and federal regulations.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Enhanced passenger satisfaction by providing safe and timely transportation services.
- Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management skills.
- Promoted teamwork among fellow operators, sharing best practices for safe driving techniques and efficient routes.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Managed challenging situations calmly and professionally, maintaining positive relationships with passengers and coworkers alike.
- Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
- Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
- Ensured smooth operations, conducting thorough pre-trip inspections and addressing maintenance issues promptly.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Received excellent customer reviews for friendly, punctual transport services.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
- Retained bus system, route and stop knowledge for informative customer advice.
- Followed all relevant schedules for routes and arrivals.
- Inspected bus for any mechanical issues before departure.
- Assisted passengers with inquiries and requests during trips.
- Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
- Inventoried bus emergency and first aid supplies and equipment.
- Calculated and collected fares from passengers.
- Diffused potential passenger disputes with fairness and professionalism.
- Fostered safe bus environment by enforcing rules of conduct for passengers.
- Updated and maintained accurate trip logs and records.
- Checked vehicle daily for maintenance needs, personally handled common upkeep and reported serious concerns to supervisor.
- Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
- Verified cleanliness and tidiness of bus through regular cleaning.
- Developed and maintained positive relationships with passengers and other drivers.
- Aided passengers with disabilities or special needs.
Education
High School Diploma -
Reitz High School
Evansville, IN06-1978
Skills
- Hand tools operation
- Battery changing
- Clean driving record
- Installing equipment
- Detail-oriented
- Vehicle safety and maintenance
- Decision-making
- Tire changing and rotation
- Customer service
- Problem-solving
- Battery replacements
- Safety checks
- Attention to detail
- Oil changes
- Replacing parts
- Dependable and responsible
- Tire rotations
- Verbal and written communication
- Tire damage repair
- Power tools
- Belt inspection
- Safety compliance
- Inspecting vehicles
- Customer relations
- Multi-point inspection
- Vehicle inspection
- Automotive lift operation
- Preventive Maintenance
- Fluid checks
- OSHA compliance
- Hazardous waste management
- Battery installation
- Vehicle oil change
- Battery testing
- Bay maintenance
- Willing to learn
- Teamwork
- Teamwork and collaboration
- Hardworking and dedicated
- Team player
- Work area cleanliness
- Tire balancing
- Safety awareness
- Valid Driver's license
Languages
English
Full Professional
Timeline
Tire Lube, Express Technician
Walmart
04.2025 - 12.2025
Motor Coach Operator
Greyhound Lines
12.1986 - 08.2015
High School Diploma -
Reitz High School