Kerri Figard
Phoenix,AZ
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in a customer service role.
Overview
6
6
years of professional experience
Work History
Sales Associate
JJ Safety, LLC
09.2024 - Current
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Diesel Mechanic Assistant
LP Steel
02.2023 - 08.2024
- Completed minor repairs and basic upkeep work with minimal supervision.
- Facilitated faster job completion times by proactively preparing workspaces for upcoming projects according to mechanic specifications or job orders.
- Supported team productivity by consistently providing assistance with heavy lifting and maneuvering of large parts during repair processes.
- Collaborated with senior mechanics to troubleshoot complex diesel engine problems, resulting in successful repair solutions.
Sales Representative
CMP USA
10.2022 - 02.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sanitation Worker
Hickmans Family Farms
03.2019 - 10.2022
- Upheld strict cleanliness standards by closely adhering to company policies, municipal codes, and industry regulations regarding sanitation practices.
- Exceeded performance metrics for efficiency in completing assigned routes or work orders within specified timeframes.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Collaborated with team members to complete large-scale cleaning projects within established timeframes.
Skills
- Customer service
- Customer relations
- Teamwork and collaboration
- Customer relationship building
Timeline
Sales Associate
JJ Safety, LLC
09.2024 - Current
Diesel Mechanic Assistant
LP Steel
02.2023 - 08.2024
Sales Representative
CMP USA
10.2022 - 02.2023
Sanitation Worker
Hickmans Family Farms
03.2019 - 10.2022
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