Kevin Batres
Phoenix
Summary
Trainer with a proven track record at Chick Fil A Arcadia, excelling in new hire training and creative problem solving. Demonstrated strong interpersonal communication and planning skills, enhancing team performance and ensuring seamless integration of new employees. Committed to having a positive work environment and achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Trainer
Chick Fil A Arcadia
03.2023 - Current
- Provided one-on-one mentoring to help individuals reach their full potential.
- Set positive example for team members by providing high-quality, efficient service.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Truck Unloader
UPS Warehouse
10.2021 - 03.2023
- Loaded and unloaded materials onto or from pallets, trays, racks and shelves by hand.
- Handled packages with care while transporting from truck to loading dock.
- Sorted and properly arranged items.
Teller
Comerica Bank
06.2020 - 10.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
Shift Manager
Mcdonalds
09.2019 - 06.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
High School Diploma -
Coronado High School
7501 E Virginia Ave, Scottsdale, AZ 8525706-2019
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
- Interpersonal communication
Languages
Spanish
Native or Bilingual
Timeline
Trainer
Chick Fil A Arcadia
03.2023 - Current
Truck Unloader
UPS Warehouse
10.2021 - 03.2023
Teller
Comerica Bank
06.2020 - 10.2021
Shift Manager
Mcdonalds
09.2019 - 06.2021
High School Diploma -
Coronado High School
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