Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kevin Bingham

Tempe

Summary

Dedicated and results-oriented General Manager with 7 years of progressive leadership experience in operations, team management, and strategic planning. Proven ability to drive organizational growth, improve operational efficiency, and lead cross-functional teams. Holds a Master of Business Administration (MBA) with a focus on strategic management. Recognized for implementing process improvements and building high-performing teams to consistently exceed business goals.

Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

District Manager

Signify Health
09.2020 - 05.2025
  • Supervised various locations, enforcing high-quality standards of operation.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Lead a team of 107 employees across sales, operations, and customer service, overseeing all daily operations for a $15M annual revenue retail chain.
  • Increased year-over-year revenue by 18% through optimized inventory management and improved sales training programs.
  • Reduced operational costs by 12% by renegotiating vendor contracts and implementing lean workflow strategies.
  • Developed and implemented a new performance tracking system, improving employee productivity by 25%.
  • Achieved a 95% customer satisfaction score, up from 87%, by launching a comprehensive customer service training initiative.
  • Traveled to over 22 locations per week to manage each store and perform reviews of individual managers and employees.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

General Manager

Nike Warehouse
01.2014 - 08.2020
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Education

Master of Business Administration (MBA) - Strategic Management

University of Wisconsin
WI
06-2024

Bachelor of Science - Business Administration

University of Wisconsin
WI
10-2016

Skills

  • Consulting
  • District expansion
  • Infrastructure expansion
  • Tactical business planning
  • Staff training and development
  • Fraud prevention
  • Logistics management
  • Financial management
  • Strategic Planning & Execution
  • Operations Management
  • Budgeting & Financial Oversight
  • Cross-Functional Team Leadership
  • Process Improvement (Lean/Six Sigma)
  • P&L Management
  • Customer Relationship Management (CRM)
  • KPI Tracking & Reporting
  • Talent Development & Coaching
  • Staff management
  • Operations management
  • Distribution management
  • New teller training
  • Shipping and receiving
  • Multi-task management
  • Escalation management
  • Microsoft Office Suite (Excel, PowerPoint, Outlook)
  • ERP Systems (SAP, Oracle NetSuite)
  • CRM Tools (Salesforce, Zoho CRM)
  • Project Management Tools (Asana, Trello)

Certification

  • Lean Six Sigma Green Belt
  • Certified Manager (CM) – Institute of Certified Professional Managers
  • ACE - Adobe Certified Expert, Photoshop
  • MCAS - Microsoft Certified Application Specialist

Timeline

District Manager

Signify Health
09.2020 - 05.2025

General Manager

Nike Warehouse
01.2014 - 08.2020

Master of Business Administration (MBA) - Strategic Management

University of Wisconsin

Bachelor of Science - Business Administration

University of Wisconsin

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Kevin Bingham