Angelyna Pedroza
Tolleson
Summary
Healthcare professional with expertise in patient care and administrative duties. Proven ability to manage patient interactions, coordinate appointment, and support clinical operations. Highly regarded for collaborative nature and adaptability, leveraging strong communication and organizational skills for optimal patient outcomes. Background in customer service brings valuable experience in efficiency addressing and resolving customer issues.
Experienced facilities management professional prepared to ensure efficient, safe, and well-maintained environments. Strong focus on team collaboration and achieving results, with reliable and adaptive approach. Skilled in project coordination, vendor management, and budget oversight, demonstrating commitment to operational excellence. Known for effective problem-solving and exceptional organizational abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MRI Technician Assistant
SimonMed imaging
Avondale, AZ, US
10.2023 - Current
- Managed inventory of supplies and equipment needed for MRI operations, placing orders as needed.
- Demonstrated ability to operate MRI equipment, including setting up and calibrating scanners.
- Maintained a safe environment for patients by adhering to safety protocols at all times.
- Performed patient screening activities prior to imaging procedures, such as taking medical histories and evaluating contraindications.
- Educated patients about the process involved with obtaining an MRI scan as well as any preparation needed prior to their appointment.
- Performed data entry and administrative duties such as filing, scanning documents, updating databases.
- Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed.
Facilities Coordinator
SimonMed Imaging
Phoenix, AZ
03.2023 - 02.2026
- Coordinated facility maintenance schedules to ensure optimal operational efficiency.
- Managed vendor relationships, negotiating contracts for services and supplies.
- Oversaw compliance with safety regulations, conducting regular audits and inspections.
- Implemented process improvements that enhanced facility management workflows.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
Team trainer
Taco Bell
US
05.2022 - 10.2023
- New hire development and team integration
- Trained other employees in customer service, food safety, and performance requirements.
- Deescalates high stressful situations and customer interactions.
- Acting shift lead with oversight of day-to-day operations of franchise.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
Team lead and trainer
Famous Footwear
US
06.2021 - 08.2021
- Team trainer for day-to-day operations department integration.
- Developed all new employees on company goals and merchandise needs.
- Oversaw day to day inventory and ensured accurate transactions were performed.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked different stages to provide optimal coverage and meet production goals.
Education
Highschool -
Millennium Highschool
US12.2023
Skills
- Patient care
- Vendor coordination
- Body positioning and placement
- MRI safety protocols
- HIPAA compliance
- Staff training
- Professionalism and ethics
- Customer service
- Problem-solving
- Phone and email etiquette
- Medical terminology
- Healthcare regulations
- PACS software proficiency
- Work order management
Certification
- Basic Life Support Certification (BLS)
- IV Certified
Timeline
MRI Technician Assistant
SimonMed imaging
10.2023 - Current
Facilities Coordinator
SimonMed Imaging
03.2023 - 02.2026
Team trainer
Taco Bell
05.2022 - 10.2023
Team lead and trainer
Famous Footwear
06.2021 - 08.2021
Highschool -
Millennium Highschool