Kevin Jones
Mesa
Summary
Experienced IT professional with 10+ years of hands-on expertise in troubleshooting and installing various IT systems. Skilled in computer hardware components, operating systems, Data Center support and copper/fiber cabling. Known for reliability and a strong commitment to delivering high-quality results. Adept at efficiently identifying and resolving technical issues, ensuring seamless operations for organizations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server Cloud Administrator
Department Of Economic Security
06.2021 - Current
- Manage and build Windows/Linux virtual machines in a VMware environment.
- Remediate server security vulnerabilities
- Maintain file share permissions for users and groups
- Manage Rubrik Security Cloud for 700+ Servers
PC Tech
Department Of Economic Security
12.2020 - 06.2021
- Image and deploy computers for new and existing users.
- Troubleshoot various issues with computer software and hardware.
Communications Technician
IES Communications
04.2018 - 12.2020
- Worked with multiple customers in a Colo Data Center providing smart hands support including server and switch/router installation, and hardware replacement.
- Installation, replacement, and testing of copper and fiber cabling.
IT Technician
IES Communications
04.2016 - 04.2018
- Setting up desktops and laptops for users, troubleshooting a wide range of issues through a helpdesk phone line and ticketing system, managing user's rights and licenses through Active Directory and Microsoft O365.
- Computer setup included backing up data, changing out hardware if needed, installing OS and installing necessary software according to the job role.
- Helpdesk tickets included software crashes, hardware failures, printing issues, network connectivity issues and password management.
- Asset management was handled by tagging all equipment and keeping a database of user specific device information for desktops, laptops, tablets, and network equipment.
Communications Technician
IES Communications
04.2012 - 04.2016
- Manage and build Windows/Linux virtual machines in a VMware environment.
- Remediate server security vulnerabilities
- Maintain file share permissions for users and groups
- Manage Rubrik Security Cloud for 700+ Servers
Education
GED -
Skills
- Server Administration
- AZ-900 Certified
- Virtual Machine Operation
- VMware
- Aria Automation
- vRealize Operations
- Rubrik
- VEEAM B&R
- Software and Hardware Installation
- Rack And Stack
- Desktop Support
- Structured Cabling
Certification
- CompTIA A+ Technician
- Google IT Support Specialist
Timeline
Server Cloud Administrator
Department Of Economic Security
06.2021 - Current
PC Tech
Department Of Economic Security
12.2020 - 06.2021
Communications Technician
IES Communications
04.2018 - 12.2020
IT Technician
IES Communications
04.2016 - 04.2018
Communications Technician
IES Communications
04.2012 - 04.2016
GED -
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