Kevin M. Baker
Vail,AZ
Summary
Results-oriented professional with extensive experience in business operations, specializing in data accuracy, reporting, and compliance within structured environments. Strong background in customer-focused operations, building trusted relationships, and delivering consistent service outcomes while driving business performance. Proven ability to manage documentation, analyze data, and coordinate workflows across teams. Currently pursuing Health Information Management with a focus on medical billing, coding, and healthcare systems.
Overview
22
22
years of professional experience
Work History
Branch Manager
Sherwin-Williams
01.2020 - 01.2024
- Managed a $6.5M operation with full accountability for reporting accuracy, compliance, customer service, and overall performance
- Built and maintained strong client relationships, ensuring consistent service delivery and long-term account retention
- Served as a key resource and mentor for less experienced managers
- Analyzed operational and financial data to support decision-making
- Led, trained, and developed 15+ employees while coordinating workflows across departments
Commercial Store Manager
Sherwin-Williams
01.2015 - 01.2020
- Oversaw daily operations including reporting and customer accounts
- Developed customer relationships and ensured service consistency
- Maintained compliance and process standards
- President’s Award (2x)
Store Manager
Sherwin-Williams
01.2004 - 01.2015
- Managed sales, operations, inventory, and staffing
- Ensured consistency in operations, documentation, and customer experience delivery across all store functions
Senior UIT Trading Account Manager
Van Kampen Investments
01.2002 - 01.2004
- Processed high-volume financial transactions within a regulated environment, ensuring accuracy, compliance, and efficient processing
- Investigated and resolved transaction discrepancies to support operations and issue resolution
Education
BBA - Marketing
Cleveland State University
Cleveland, OHA.S. - Health Information Management
Pima Community College
Tucson, AZ12.2026
Skills
- Data Accuracy & Reporting
- Operational Compliance
- Documentation & Recordkeeping
- Process Efficiency
- Customer Communication
- Relationship Building
- Problem Solving
Timeline
Branch Manager
Sherwin-Williams
01.2020 - 01.2024
Commercial Store Manager
Sherwin-Williams
01.2015 - 01.2020
Store Manager
Sherwin-Williams
01.2004 - 01.2015
Senior UIT Trading Account Manager
Van Kampen Investments
01.2002 - 01.2004
BBA - Marketing
Cleveland State University
A.S. - Health Information Management
Pima Community College