Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kevin Rose

Tucson

Summary

Dependable professional with strong background in water restoration . Dedicated to quality and always professional.

Reputable Technician with several years of hands-on experience monitoring job sites and troubleshooting equipment. logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Overview

10
10
years of professional experience
2017
2017
years of post-secondary education
1
1
Certification

Work History

Lead Technician

Kustom US
Tucson
11.2022 - Current
  • Supervised team of technicians to ensure efficient workflow and quality standards.
  • Trained new staff on equipment operation and safety protocols.
  • Maintained and repaired machinery to minimize downtime and optimize performance.
  • Collaborated with management to address technical issues and improve service delivery.
  • Assisted junior technicians in resolving complex technical problems.
  • Managed multiple projects simultaneously while meeting deadlines.
  • Fostered relationships with internal and external customers.
  • Managed quality control and maintained high level of customer satisfaction.
  • Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
  • Entered and distributed work orders to other technicians.
  • Analyzed customer requirements to determine appropriate solutions.
  • Responded to new EMS
  • Performed on field services.

Crew Trainer

McDonald's
Tucson
09.2015 - 08.2019
  • Trained new crew members on food preparation and customer service standards.
  • Ensured compliance with safety and sanitation practices during operations.
  • Assisted in managing inventory levels and restocking necessary supplies.
  • Monitored crew performance to maintain high service quality standards.
  • Resolved customer complaints efficiently to enhance dining experience.
  • Instructed new team members on correct procedures for operations.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Ensured that all safety protocols were followed during training sessions.

Education

Mountain Rose Academy
Tucson, Arizona

Skills

  • Equipment maintenance
  • Quality control
  • Technical troubleshooting
  • Safety compliance
  • Customer relationship management
  • Inventory management
  • Team leadership
  • Employee training
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Time management
  • Physical conditioning
  • Power Tools and Equipment

Languages

English
Native/ Bilingual
Spanish
Professional

Certification

  • WRT
  • ICRA
  • CCT
  • UFT
  • TCST

Timeline

Lead Technician

Kustom US
11.2022 - Current

Crew Trainer

McDonald's
09.2015 - 08.2019

Mountain Rose Academy

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Kevin Rose