Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Director of Operations - Arizona
BrandSafway Solutions LLC
04.2024 - Current
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Monitored budget and utilized operational resources.
Achieved team goals through formalized training plans, coaching, and performance management.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Mentored and coached team members to foster productive and engaging work environment.
Managed purchasing, sales, marketing and customer account operations efficiently.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Trained and guided team members to maintain high productivity and performance metrics.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Project Controls Manager
BrandSafway Solutions LLC
10.2022 - 04.2024
Oversaw 3 project controls team that handled our commercial business and 2 of our large industrial customers.
Implemented quality control standards for consistent approach and results.
Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
Identified special circumstances and constraints in order to develop effective alternatives or solutions.
Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
Produced progress reports and budget updates.
Office Manager
BrandSafway Solutions LLC
08.2019 - 10.2022
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Defined clear targets and objectives and communicated to other team members.
Handled Purchasing for the branch, ordering and tracking 3rd party equipment for jobs, comparing prices between vendors to ensure best deal, and reconciled accounts at the end of each month.
Oversaw Accounts Receivable for the branch, handling day to day collection effort. I would ensure proper submission of invoices, handled any customer portals, ensure we maintained lien rights, and follow up to make sure we get paid within our payment terms.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed detailed plans based on broad guidance and direction.
Project Controls Specialist
BrandSafway Solutions
12.2018 - 08.2019
Strengthened controls to increase compliance with company, industry and regulatory standards.
Reported regularly to managers on project budget, progress, and technical problems.
Developed and implemented project plans and budgets to ensure successful execution.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Sourced, vetted and managed vendors needed to accomplish project goals.
Monitored project progress, identified risks and took corrective action as needed.
Analyzed project performance data to identify areas of improvement.
Operating Partner
PF Chang's
09.2017 - 10.2018
Motivated & Mentored: Lead, coached, and taught my team to be the best they can be.
Boosted Financial Performance: Built sales and maximized financial success for my restaurant.
Created & Nurtured Culture: Developed, encouraged, and modeled a fun, positive, family-style work environment.
Drove Culinary Excellence: Delivered an amazing guest experience through my culinary expertise.
Lead & Inspired Hospitality: Ensured guest satisfaction through unforgettable service.
Area General Manager
Smashburger
10.2012 - 09.2017
Managed 8 locations.
Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
Skillfully interacted with external vendors to obtain the best quality in pricing and product.
Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.