Verified
This profile is verified using an email address.
Keyla Martinez
Sierra Vista
Summary
Compassionate individual with a strong background in childcare and customer service. Known for effectively managing schedules and resolving conflicts with patience and integrity, ready to contribute to a nurturing environment that prioritizes children's development.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Babysitter
Care.com Inc
Sierra Vista
02.2026 - Current
- Ensured a safe and nurturing environment for all children.
- Supervised children during playtime and educational activities.
- Managed daily schedules, including naps and outings.
- Communicated effectively with parents about children's daily activities.
- Prepared healthy meals and snacks according to dietary preferences.
- Resolved conflicts between children using effective conflict resolution strategies.
- Maintained a positive attitude while being patient and understanding with the children.
Barista
Dutch Bros
Sierra Vista
08.2024 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Engaged customers with product knowledge to enhance their experience at Dutch Bros.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Stocked supplies and organized the work area for optimal efficiency.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Crew Member
Tropical Smoothie Cafe
Sierra Vista
10.2023 - 05.2024
- Assisted customers with menu selections and provided excellent service.
- Engaged with guests to ensure a positive dining experience.
- Addressed and resolved customer complaints to enhance satisfaction.
- Operated cash register, processed transactions, and handled customer payments.
- Prepared smoothies and food items according to company recipes and standards.
- Stocked inventory and replenished supplies to ensure efficient operations.
- Maintained cleanliness of restaurant area through regular sweeping, mopping, and sanitizing. by sweeping floors, wiping tables and emptying trash receptacles.
- Followed safety guidelines for food handling and equipment operation consistently.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
High School Diploma -
Buena High School
Sierra Vista, AZ05-2025
Some College (No Degree) - Elementary Education
Cochise College
Douglas, AZ06-2026
Skills
- Classroom management
- Lesson planning
- Child development
- Childcare support
- Conflict resolution
- Customer service
- Child supervision
- Patience and empathy
- Integrity
- Accountability
- Respect for others
- Workplace leadership
Languages
Spanish
Professional
Certification
- Private Pilots License
Timeline
Babysitter
Care.com Inc
02.2026 - Current
Barista
Dutch Bros
08.2024 - Current
Crew Member
Tropical Smoothie Cafe
10.2023 - 05.2024
High School Diploma -
Buena High School
Some College (No Degree) - Elementary Education
Cochise College