Khatira Novruzova
Bakı
Overview
9
9
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Days Hotel By Wyndham /Sahil Hotel Baku
03.2021 - Current
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
Senior Human Resources Specialist
Buta Construction QSC
08.2020 - 03.2021
- Planned new hire orientations and handled contracts.
- Monitored employee performances and performed reviews.
- Developed and presented progress reports on HR department.
- Developed and coordinated employee training programs to improve productivity and performance.
Human Resources Manager
Renaissance Palace Hotel/ Triumph City Hotel
09.2019 - 08.2020
- Maintained human resources regulatory compliance with local, state and federal laws.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Human Resources Specialist
Qafqaz Point Hotel (Gilan Holding)
05.2018 - 09.2019
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Developed and coordinated employee training programs to improve productivity and performance.
- Created and delivered HR training sessions to staff, managers and executives.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Human Resources Coordinator
Qafqaz Baku Sahil Hotel (Gilan Holding)
02.2017 - 05.2018
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Conducted new employee onboarding and provided ongoing orientation training.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Guest Relations Agent
Qafqaz Baku Sport Hotel (Gilan Holding )
07.2015 - 02.2017
- Responded to guest inquiries to maximize guest satisfaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Managed check-in and check-out procedures for guests.
- Handled customer complaints to satisfy and retain guests.
- Maintained accurate and up-to-date records of guest information.
- Created welcoming and comfortable environment for guests.
Accountant
Gilan Tourizm
04.2015 - 07.2015
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Used advanced software to prepare documents, reports, and presentations.
Education
High School Diploma -
Baku Slavic University
Baku09.2014
Skills
- Employee Onboarding
- Employee Relations
- New Employee Orientation
- Recruitment
- Labor Relations
- Payroll Administration
- Microsoft Office Proficiency
Certification
- Customer Focused HR Master Class, LEORON Professional Development Institute - November 2017
- İnsan Kaynakları Yönetimi, İstanbul İşletme Enstitüsü - September 2018
- HR Generalist , Bridge Academy Baku - March 2020
- Əmək Məcəlləsinin Nəzəri və Praktiki təlimi, HR&Accounting Center - November 2021
- Əmək Haqqı Hesablanması təlimi, HR&Accounting Center - Aprel 2021
- SHRM Essentials of Human Resources , SHRM -December 2023
Languages
English
Intermediate
B1
Russian
Proficient
C2
Turkish
Upper intermediate
B2
Timeline
Human Resources Manager
Days Hotel By Wyndham /Sahil Hotel Baku
03.2021 - Current
Senior Human Resources Specialist
Buta Construction QSC
08.2020 - 03.2021
Human Resources Manager
Renaissance Palace Hotel/ Triumph City Hotel
09.2019 - 08.2020
Human Resources Specialist
Qafqaz Point Hotel (Gilan Holding)
05.2018 - 09.2019
Human Resources Coordinator
Qafqaz Baku Sahil Hotel (Gilan Holding)
02.2017 - 05.2018
Guest Relations Agent
Qafqaz Baku Sport Hotel (Gilan Holding )
07.2015 - 02.2017
Accountant
Gilan Tourizm
04.2015 - 07.2015
High School Diploma -
Baku Slavic University
- Customer Focused HR Master Class, LEORON Professional Development Institute - November 2017
- İnsan Kaynakları Yönetimi, İstanbul İşletme Enstitüsü - September 2018
- HR Generalist , Bridge Academy Baku - March 2020
- Əmək Məcəlləsinin Nəzəri və Praktiki təlimi, HR&Accounting Center - November 2021
- Əmək Haqqı Hesablanması təlimi, HR&Accounting Center - Aprel 2021
- SHRM Essentials of Human Resources , SHRM -December 2023
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