Khristian Ruiz

* I took time off RAMER to expand my skills at other companies; please note that two-year gap

• Collaborated with project managers to establish project timelines and deliverables, ensuring alignment of team efforts.
• Executed hands-on tasks such as demolition, carpentry, painting, and drywall installation.
• Supervised and coordinated activities of construction workers across all project phases, enhancing workflow efficiency.
• Read and followed blueprints when planning and implementing construction phases.
• Communicated effectively with customers and workers alike, answering inquiries and questions and responding to complaints.
• Developed work plans, assigned tasks, and monitored progress to achieve on-time project completion within budget constraints.
• Resolved disputes between contractors and employees or among employees regarding job duties or performance issues.
• Oversaw plumbing, heating, ventilation and irrigation system projects, which included construction, maintenance and repair work.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Supervised daily operations on construction sites ensuring compliance with safety regulations.

• Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.
• Established vendor relationships for timely service and repairs.
• Analyzed fleet performance data to identify improvement areas.
• Conducted regular vehicle inspections to identify potential problems or issues.
• Managed daily operations of the fleet department including staffing, scheduling and performance management.
• Resolved customer complaints regarding service issues or delays in delivery times.
• Prepared weekly report summarizing key performance indicators for senior management review.
• Developed and implemented policies and procedures for fleet operations.
• Performed accident investigations to determine cause and liability.
• Mitigated regulatory risks by monitoring vehicles to ensure operational, state and federal compliance.

• Repaired leaks, clogs, and other plumbing failures promptly and effectively.
• Collaborated with team members to ensure project completion within timelines.
• Educated clients on proper plumbing maintenance and care practices.
• Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
• Maintained records of work performed on each job site including material used and time spent on the job.
• Studied blueprints and inspected structures to assess material and equipment needs, pipe installation sequence and installation around possible obstructions.
• Recognized by management for providing exceptional customer service.
• Managed customer relations by responding promptly to inquiries from internal or external sources.