Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Kiana Jones

Chandler

Summary

Detail-oriented Project Engineer with experience in construction project coordination, document control, and client communication. Skilled at managing submittals, RFIs, and OAC meetings to keep projects on track. Strong background in leadership and team management from prior hospitality experience, with proven ability to handle fast-paced environments, oversee operations, and support cross-functional teams.

Overview

11
11
years of professional experience

Work History

Project Engineer

ICON National
03.2025 - Current
  • Coordinate daily project activities to ensure progress aligns with project schedules.
  • Manage document control processes, including submittals, RFIs, and closeout documentation.
  • Facilitate weekly OAC meetings by preparing agendas, recording notes, and distributing updates.
  • Communicate project status, issues, and milestones to clients, architects, and contractors.
  • Support field teams by providing accurate documentation and resolving project-related inquiries.

Lead Server

Peoria Artisan Brewery
11.2020 - 03.2025
  • Served as lead server responsible for shift leadership, staff support, and daily floor operations.
  • Managed inventory, tracked supplies, and supported restaurant management with scheduling and oversight.
  • Delivered excellent service while training new team members to ensure consistent guest experiences.
  • Built strong guest relationships and contributed to overall operational efficiency.

Customer Service Representative

Bio-Chem Exterminating
11.2019 - 03.2021
  • Managed client communications, scheduling, and account needs to maintain strong customer relationships.
  • Coordinated service teams and supported resolution of client issues.
  • Improved office workflows through accurate data entry and documentation.

Hospitality Experience (Server Roles)

Cracker Barrel • Native Grill & Wings • Dave & Buster’s
10.2014 - 03.2020
  • Provided high-quality guest service in fast-paced, high-volume dining environments.
  • Supported training and mentoring of new staff to ensure smooth operations and positive guest experiences.
  • Recognized for teamwork, efficiency, and ability to manage multiple responsibilities.

Education

Bachelor of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
05.2017

Skills

  • Project Coordination & Scheduling
  • Submittal & RFI Management
  • Document Control & Closeout
  • OAC Meeting Facilitation
  • Client & Stakeholder Communication
  • Team Collaboration
  • Leadership & Staff Training
  • Inventory & Shift Management

Websites

Timeline

Project Engineer

ICON National
03.2025 - Current

Lead Server

Peoria Artisan Brewery
11.2020 - 03.2025

Customer Service Representative

Bio-Chem Exterminating
11.2019 - 03.2021

Hospitality Experience (Server Roles)

Cracker Barrel • Native Grill & Wings • Dave & Buster’s
10.2014 - 03.2020

Bachelor of Science - Healthcare Administration

Grand Canyon University

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Kiana Jones