Kiandra Crowder
Tucson
Summary
Compassionate Phlebotomist with extensive experience, skilled in vital signs monitoring, venipuncture, and patient education. Proven ability to enhance patient satisfaction through attentive care and effective communication. Adaptable team player committed to infection control standards and fostering a safe, supportive healthcare environment.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Frenuisus Medical Dialysis Center
01.2025 - Current
- Assisted patients during dialysis treatments, ensuring comfort and safety throughout procedures.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Prepared treatment areas by sterilizing equipment and maintaining cleanliness standards.
- Educated patients on dialysis processes, enhancing understanding and compliance with care plans.
- Documented patient information accurately in electronic health records for continuity of care.
- Implemented infection control measures, contributing to improved patient outcomes and satisfaction levels.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Phlebotomist
Quest Diagnostics
06.2025 - 11.2025
- Performed venipuncture and capillary collections with adherence to safety protocols.
- Processed laboratory specimens accurately using standardized procedures and equipment.
- Maintained patient records and ensured confidentiality in compliance with HIPAA regulations.
- Communicated effectively with patients to explain procedures and alleviate concerns.
- Assisted in inventory management of supplies, ensuring availability for daily operations.
- Conducted quality control checks on equipment to uphold testing accuracy and reliability.
- Collaborated with team members to streamline workflows and improve patient throughput.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Phlebotomist
Alverno Clinical Laboratories
11.2022 - 12.2024
- Supported training of new staff on phlebotomy techniques and safety practices.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Organized daily work based on collection priority.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
Patient Care Technician
DaVita Dialysis Corporation
07.2019 - 11.2022
- Collaborated with healthcare team to develop personalized patient care strategies and goals.
- Trained new staff on operational protocols and best practices in patient care techniques.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Education
High School Diploma -
Michigan City High School
Michigan City, INSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Specimen collection
- Phlebotomy techniques
- Adaptable
- Professional bedside manner
- Patient education
- Medical laboratory procedures
- Time management
- HIPAA compliance
Timeline
Phlebotomist
Quest Diagnostics
06.2025 - 11.2025
Patient Care Technician
Frenuisus Medical Dialysis Center
01.2025 - Current
Phlebotomist
Alverno Clinical Laboratories
11.2022 - 12.2024
Patient Care Technician
DaVita Dialysis Corporation
07.2019 - 11.2022
High School Diploma -
Michigan City High School