Kiayja Nelson
Phoenix
Summary
Dedicated Medical Assistant with extensive experience at MomDoc, skilled in patient care and vital sign monitoring. Proven ability to build trust through effective communication and maintain HIPAA compliance. Enhanced clinic efficiency by accurately documenting medical histories and assisting in procedures, ensuring a safe and welcoming environment for all patients.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities. Knowledge of managing medication schedules and coordinating with healthcare providers to ensure comprehensive care plans.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
MomDoc
10.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Assistant
Brain and Spine Center
06.2024 - 09.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Behavior Technician
Elite Power
12.2023 - 05.2024
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
- Enhanced client progress by implementing individualized behavior intervention plans.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
- Assessed client progress regularly, adjusting intervention strategies as needed to ensure continued growth and development.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Monitored client progress to provide continued guidance and consistent feedback to families.
Group Home Manager
Mi Casa Su Casa
01.2022 - 11.2023
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
Caregiver
Pathway Hopes
03.2021 - 01.2022
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Behavior Health Technician
Matties Care House
03.2020 - 02.2021
- Promoted positive behavior changes by establishing clear expectations, consistent consequences, and reinforcement systems tailored to individual client needs.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Conducted thorough assessments of patient needs, identifying appropriate goals and interventions for their unique situations.
- Completed documentation for every incident and forwarded to correct personnel for review.
Caregiver
Tina Loring Group Home
01.2019 - 03.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
No Degree - Medical Assistant With Phlebotomy
Arizona College of Nursing
Glendale, AZ05-2025
High School Diploma -
South Mountain High School
Phoenix, AZ05-2020
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Data entry
- Blood culture collection
- Order of draw
Certification
- Completion of Medical assisting with phlebotomy
- Article 9
- CPR first aid
- Prevention and support
Timeline
Medical Assistant
MomDoc
10.2024 - Current
Medical Assistant
Brain and Spine Center
06.2024 - 09.2024
Behavior Technician
Elite Power
12.2023 - 05.2024
Group Home Manager
Mi Casa Su Casa
01.2022 - 11.2023
Caregiver
Pathway Hopes
03.2021 - 01.2022
Behavior Health Technician
Matties Care House
03.2020 - 02.2021
Caregiver
Tina Loring Group Home
01.2019 - 03.2020
No Degree - Medical Assistant With Phlebotomy
Arizona College of Nursing
High School Diploma -
South Mountain High School
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