Kierstin Brown
Oro Valley
Summary
Experienced professional with hands-on experience in community relations and talent for navigating challenges. Strong background in management and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Brings strong problem-solving skills, and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Contractor
Tree Top Consulting
03.2021 - 01.2023
- Consulted with customers to assess needs and propose optimal solutions.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Collected, arranged, and input information into database system.
Property Management
Ish Properties
02.2018 - 09.2021
- Oversaw the operations of a large portfolio of over 400 apartments in various location and rental homes.
- Ensured compliance with federal, state, and local regulations pertaining to property management by staying current on relevant laws, codes, or ordinances that impacted the facilities.
- Resolve issues efficiently and effectively, prioritizing tenant safety and satisfaction.
- Increased tenant retention rates through proactive property management and community development for 100% occupancy
- Maintained accurate records, improve record-keeping accuracy, billing details, and tenant history within the property management system.
Home Services
K.B. Home Services
02.2013 - 10.2018
- Self-motivated, with a strong sense of personal responsibility and trust.
- Paid attention to detail while completing assignments.
- Worked effectively providing specialized services to ensure customer satisfaction
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Provided light maintenance/landscaping as need
Property Manager
Talent Parkside Apartments
01.2007 - 09.2013
- Oversaw the operations of 143 apartments on 10 acres and 12 rental homes
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Enhanced tenant satisfaction by addressing concerns, building trust.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Coordinated with legal counsel on lease agreements, evictions, and other property-related matters as needed.
- Worked with the City to developed emergency response plans the property as part of risk-management protocol.
- Collaborated with owners develop targeted advertising campaigns aimed at specific markets to increase visibility of available spaces.
- Facilitated communication between tenants, owners, vendors, and staff members for seamless operations management.
- Oversaw tenant move-ins and move-outs, ensuring smooth transitions while minimizing vacancies.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Education
High School Diploma -
North Hunterdon High School
Annandale, NJ06-1983
Skills
- Superb management skills
- Proficient in QuickBooks
- Time management
- Problem-solving
- Project oversight
- Operations oversight
- Budget management
- Conflict resolution
- Decision-making
- Budget development
- Building codes compliance
- Invoicing and billing
Accomplishments
- Collaborated with business owners in the development of website design and marketing platform.
- Achieved 100% occupancy through effectively collaborating with business owners and City management in the development of community resources to retain 100% occupancy
- Achieved increased productivity by the ability to automate manual procedures and include training for employees of those procedures.
- Provided donor funding information for non-profits through setting up fundraising software
- Collaborated with City management to develop 501C(3) Non Profit foundation
- Sworn in as a Talent City Councilor to perform the duties to which I was selected.
Certification
- Worksource Training - 2019
- Completion of typing test - 71 wpm with 98% accuracy
- Certified Life Coach, Udemy - 2017
- Certified Grant Writer, Grants USA - 2019
Timeline
Contractor
Tree Top Consulting
03.2021 - 01.2023
Property Management
Ish Properties
02.2018 - 09.2021
Home Services
K.B. Home Services
02.2013 - 10.2018
Property Manager
Talent Parkside Apartments
01.2007 - 09.2013
High School Diploma -
North Hunterdon High School
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