Kim Earls
Peoria
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
17
17
years of professional experience
Work History
Travel Nanny
Valerie Vachris
Solana Beach
07.2023 - 12.2024
- Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
- Provided safe transportation to and from activities and events.
- Researched new places or activities that would be interesting and beneficial for the kids.
Administrative Support / Postal Clerk
Deer Valley Mail / Deer Valley Plumbing
Phoenix
10.2015 - 07.2023
- Processed payments and handled cash using point of sale (POS) computer system.
- Weighed packages for shipping and applied appropriate postage stamps or labels.
- Answered customer inquiries regarding services provided by the Post Office including package tracking information.
- Maintained accurate records of received cash payments, checks, and credit card transactions.
- Sold stamps, tracking services and insurance to customers.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Provided administrative support for staff members.
Branch Supervisor
Valley Sleep Center
Glendale
10.2014 - 10.2015
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Maintained accurate patient data, including medical history, laboratory results, billing information and other relevant documents.
- Organized and maintained documents, files and records.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
- Monitored office supplies to replenish needed inventory before depletion.
- Handled telephone inquiries from patients regarding appointment scheduling or general questions about the practice's services.
Health Unit Coordinator - Emergency Room
Arrowhead Hospital
Glendale
02.2008 - 10.2014
- Communicated with patients and medical staff to convey important information and facilitate smooth unit operations.
- Answered and directed incoming calls, providing information or taking messages as appropriate for efficient communication.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Facilitated communication between medical staff, departments, and external entities to ensure efficient patient care.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Processed paperwork related to hospital admissions, discharges, and transfers.
Education
Some College (No Degree) - General Studies
Glendale Community College
Glendale, CASkills
- Scheduling appointments
- Billing and invoicing
- Customer engagement
- Travel coordination
- Multitasking and organization
- Microsoft office
- Confidentiality handling
- Telephone reception
- Hospitality and accommodation
Affiliations
Travel, outdoor activities, crafts, and reading.
References
References available upon request.
Timeline
Travel Nanny
Valerie Vachris
07.2023 - 12.2024
Administrative Support / Postal Clerk
Deer Valley Mail / Deer Valley Plumbing
10.2015 - 07.2023
Branch Supervisor
Valley Sleep Center
10.2014 - 10.2015
Health Unit Coordinator - Emergency Room
Arrowhead Hospital
02.2008 - 10.2014
Some College (No Degree) - General Studies
Glendale Community College
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