Kim Tenhoff
Tempe
Summary
Dedicated mortgage professional with 27 years of experience as a Senior Loan Processor. Extensive background and knowledge processing various loan types including Conventional, Jumbo, Portfolio, Bank statement loans, FHA/VA, etc.
Overview
22
22
years of professional experience
Work History
Senior Loan Processor
Equitable Home Mortgage
09.2016 - 04.2024
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
Senior Loan Processor
Primary Residential Mortgage, Inc.
12.2011 - 09.2016
- Enhanced customer satisfaction with timely and accurate loan processing, maintaining clear communication throughout the process.
- Developed a comprehensive understanding of various lender guidelines which helped expedite loan approvals.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Organized detailed records of completed loans for easy retrieval during audits or reviews.
- Implemented quality control measures that resulted in reduced discrepancies within client files.
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
Senior Loan Processor
Chase Bank
01.2011 - 11.2011
- Utilized loan origination software to process and track loan applications.
- Set up and completed loan submission packages.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
Senior Loan Processor
American Mortgage Specialists
01.2008 - 08.2008
- Leveraged industry knowledge to provide expert guidance on loan products best suited for borrower needs, enhancing customer satisfaction levels.
- Improved interdepartmental communication by initiating regular meetings between key stakeholders involved in the lending process.
- Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
- Developed strong working relationships with real estate agents, further expanding referral networks for the company.
Senior Loan Processor
Countrywide Home Loans
04.2007 - 01.2008
- Proactively identified potential issues within applications, taking necessary steps to rectify them before submission for approval.
- Streamlined loan processing by implementing efficient workflow systems and task prioritization.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Senior Loan Processor
Equitable Home Mortgage
09.2002 - 09.2006
- Contributed to company growth by successfully managing an expanding portfolio of diverse loans.
- Maintained compliance with federal regulations by meticulously reviewing all loan documents, ensuring accuracy, and completeness.
- Managed a high-volume pipeline of loans, consistently meeting deadlines and maintaining accuracy in documentation.
- Established strong relationships with lenders, title companies, and borrowers for smooth loan transactions.
Education
Bachelor of Science - Social Work
Northern Arizona University
Flagstaff, AZ05.1995
Skills
- Credit evaluation abilities
- Loan Processing Proficiency
- Processing procedures
- Documentation Review Competence
- Strong attention to detail
- Effective Time Management
- Decision-Making Confidence
- Interpersonal relationship building
- Regulatory Compliance Knowledge
Timeline
Senior Loan Processor
Equitable Home Mortgage
09.2016 - 04.2024
Senior Loan Processor
Primary Residential Mortgage, Inc.
12.2011 - 09.2016
Senior Loan Processor
Chase Bank
01.2011 - 11.2011
Senior Loan Processor
American Mortgage Specialists
01.2008 - 08.2008
Senior Loan Processor
Countrywide Home Loans
04.2007 - 01.2008
Senior Loan Processor
Equitable Home Mortgage
09.2002 - 09.2006
Bachelor of Science - Social Work
Northern Arizona University
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