Kimberly Aguilera Cruz
Phoenix
Summary
Dynamic and detail-oriented professional with extensive experience at Ross Dress for Less, excelling in customer service and efficient cash handling. Recognized for maintaining a clean and organized environment while effectively managing stock. Proven ability to assist customers with patience and diligence, ensuring satisfaction through timely refunds and exchanges.
Overview
2
2
years of professional experience
Work History
Cashier, Stock Associate
Ross Dress for Less
03.2023 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Managed timely and effective replacement of damaged or missing products.
- Kept work areas neat, clean and free from debris.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Education
Bachelor of Science - Justice Studies
Grand Canyon University
Phoenix, AZ08-2028
High School Diploma -
Maryvale Preparatory Academy
Phoenix, AZ05-2024
Skills
- Customer service
- Customer assistance
- Patience and diligence
- Cleaning and sanitizing
- Written and verbal communication
- Refunds and exchanges
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier, Stock Associate
Ross Dress for Less
03.2023 - 06.2025
Bachelor of Science - Justice Studies
Grand Canyon University
High School Diploma -
Maryvale Preparatory Academy
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