Kimberly Barquin
Tucson,AZ
Summary
Dynamic Group Clinic Manager with a proven track record at Barnet Dulaney Perkins Eye Center, enhancing operational efficiency and patient care quality through effective administrative leadership and clinical management. Skilled in HIPAA compliance and fostering provider relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Group Clinic Manager
Barnet Dulaney Perkins Eye Center
03.2018 - Current
- Resolved patient complaints in a timely manner, ensuring a positive experience for all parties involved.
- Hired, trained and supervised employees to maintain team of high performers.
- Conducted regular staff evaluations, providing constructive feedback and setting clear expectations for future performance goals.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Conducted frequent clinic walk-throughs to maintain safe work environment.
- Enhanced team performance by providing regular training and professional development opportunities.
- Created opportunities for cross-training employees so they could better understand different roles within the organization leading towards improved teamwork.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Demonstrated excellent leadership skills in managing a diverse team of medical professionals and support staff.
- Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff.
- Fostered a culture of accountability among staff members, instilling an unwavering commitment to delivering high-quality care services across all aspects of the organization''s operations.
- Improved patient experience by introducing patient feedback mechanism and addressing concerns promptly.
- Coordinated with healthcare professionals to ensure high-quality patient care and services.
Assistant Manager
Barnet Dulaney Perkins Eye Center
04.2017 - 03.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Skills
- Administrative leadership
- HIPAA compliance
- Employee training
- Clinical management
- Employee recruitment
- Employee recruitment and hiring
- Building provider relationships
- Profit and loss statements
Certification
Certified Ophthalmic Assistant
Certified Patient Services Specialist
Timeline
Group Clinic Manager
Barnet Dulaney Perkins Eye Center
03.2018 - Current
Assistant Manager
Barnet Dulaney Perkins Eye Center
04.2017 - 03.2018
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