KIMBERLY BOWEN
Gilbert
Summary
Dedicated professional with a strong work ethic and extensive knowledge of Veteran services. Experienced in managing complex caseloads and providing tailored support to Veterans facing homelessness. Proven ability to assess client needs and develop actionable plans that lead to successful outcomes. Strong communication and problem-solving skills demonstrated in high-pressure environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
GPD Case Manager II
U.S. Vets
04.2021 - Current
- Facilitated goal identification for Veterans regarding substance use, financial, mental health, housing, and legal needs.
- Conducted comprehensive assessments to pinpoint client issues, goals, and required interventions.
Veteran Program Specialist
CRN/Be Connected
01.2018 - 03.2021
- Answered calls from veterans statewide, delivering upstream support to reduce suicide rates.
- Provided compassionate guidance to veterans in navigating complex benefit programs.
- Simplified processes to alleviate frustrations experienced with unresponsive providers.
- Fostered connections with veterans, ensuring access to essential resources and support.
Permanent Supportive Housing Case Manager
Lodestar Day Resource Center
01.2015 - 03.2018
- Facilitated access to housing for clients experiencing homelessness through Section 8 vouchers.
- Guided clients in developing budgeting skills and financial planning strategies for long-term stability.
- Facilitated client connections with community-based support including mental health and medical care clinics, and resources enhancing life skills.
Education
Bachelor’s of Science - Microbiology
Arizona State University
Skills
- Motivational interviewing
- Mental health first aid
- Trauma-informed care
- HMIS proficiency
- VI-SPDAT and SPDAT testing
- Veteran community support coordination
Accomplishments
Partnered with AZDVS to provide assistance with applying for MFRF at the US Vets site.
Was assigned to the Special Needs grant from the VA, working with women Veterans who have a history of PTSD, MST, and IPV, and with giving them a voice in a male dominated community.
Affiliations
- AZDVS
- VA
- Arizona Coalition for Military Families
Certification
- Trauma Informed Care Certified - 2017-Present
- Mental Health First Aid Certified - 2017-Present
- Victim Rights Training - 2025.
- CPI Training - 2021-Present.
- Crisis Intervention Training - 2021-Present.
Timeline
GPD Case Manager II
U.S. Vets
04.2021 - Current
Veteran Program Specialist
CRN/Be Connected
01.2018 - 03.2021
Permanent Supportive Housing Case Manager
Lodestar Day Resource Center
01.2015 - 03.2018
Bachelor’s of Science - Microbiology
Arizona State University
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