Kimberly Cerna Estrada
Payson
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Waitress
Butters Pancakes & Cafe
Scottsdale
07.2023 - 08.2024
- Made sure the customer was greeted as soon as they sat down.
- Offered specialty drinks to customers, as well as brought them water to drink.
- Ensured the guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Teller ll
Copper State Credit Union
Payson
06.2022 - 07.2023
- Assisted customers with transactions in and out of their accounts.
- Made sure all customers' wants and needs were met and taken care of.
- Assisted customers in opening new accounts and completing required paperwork.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Balanced cash drawers on a daily basis.
- Followed all security procedures related to handling money at the teller window.
Host/ Restaurant Busser
Pinon Cafe
08.2020 - 01.2022
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Processed payments from customers using a POS system.
- Provided customers with accurate wait times and monitored waiting list.
- Reference : Autumn Conway (928)419-2328
Education
High School Diploma -
Payson High School
Payson, AZ05.2022
Skills
- Bilingual in English and Spanish
- Public Speaking
- Team worker
- Adaptive
- Capable of multitasking under pressure
References
- Brianna Vargas, (602)510-6451
- Kayshe Farnsworth, (928)978-9372
Timeline
Waitress
Butters Pancakes & Cafe
07.2023 - 08.2024
Teller ll
Copper State Credit Union
06.2022 - 07.2023
Host/ Restaurant Busser
Pinon Cafe
08.2020 - 01.2022
High School Diploma -
Payson High School