Summary
Overview
Work History
Work Availability
Skills
Timeline
Generic

Kimberly Keefer

Server
Mesa

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

21
21
years of professional experience

Work History

Server

Seafood Market & Restaurant
Mesa
10.2017 - 07.2025
  • Cultivated guest relationships, driving repeat business through exceptional service delivery.
  • Delivered food and beverages promptly, ensuring accuracy in orders and customer satisfaction.
  • Executed cash transactions precisely, adhering to established cash handling procedures.
  • Operated POS terminals for efficient order entry and streamlined bill processing.
  • Coordinated with kitchen staff on customer allergies and special requests for safety.
  • Inspected food quality before serving, maintaining high standards of excellence.
  • Proactively gathered customer feedback on meals, addressing concerns swiftly.
  • Cleared tables efficiently to prepare for incoming diners.

Server/Take-Out Server

Downtown Rendevous
Mesa
01.2023 - 12.2023
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.

Server

Red White and Brew
Mesa
10.2012 - 09.2017
  • Delivered food and beverages promptly with high order accuracy.
  • Provided service to large daily customer volumes efficiently.
  • Operated POS terminals for accurate order input and bill calculations.
  • Gathered feedback on food quality, addressing issues and replenishing items as needed.
  • Arranged tables between patrons to minimize wait times.
  • Checked customer satisfaction with meals and solved problems swiftly.

Server

Silke's American Grill
Mesa
03.2007 - 03.2012
  • Delivered exceptional service by greeting customers and taking orders promptly.
  • Anticipated and addressed guests' needs for enhanced satisfaction.
  • Resolved resident or guest complaints regarding food or service efficiently.
  • Managed food and beverage orders for diverse clientele with precision.
  • Accurately calculated charges, issued bills, and collected payments.
  • Completed closing duties, including restocking items and cash drawer reconciliation.
  • Maintained cleanliness by sweeping, mopping, and vacuuming dining areas.
  • Cultivated strong relationships with regular customers to improve overall experience.

Bartender

Tony's Patio Lounge
Glendale
06.2004 - 02.2006
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages.
  • Attempted to limit problems and liability related to customers' excessive drinking.
  • Cleaned bars, work areas, and tables.
  • Accepted payment from customers and made change as necessary.
  • Completed closing duties, including restocking items and closing out the cash drawer.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

  • Strong restaurant serving experience
  • Reliable, punctual and committed to customer service
  • Strong customer relationship builder
  • Ability to handle/resolve problems
  • Ability to handle fast-paced environment
  • Cash handling
  • Alcohol knowledge

Work Type

Full TimePart Time

Work Location

On-Site

Timeline

Server/Take-Out Server

Downtown Rendevous
01.2023 - 12.2023

Server

Seafood Market & Restaurant
10.2017 - 07.2025

Server

Red White and Brew
10.2012 - 09.2017

Server

Silke's American Grill
03.2007 - 03.2012

Bartender

Tony's Patio Lounge
06.2004 - 02.2006

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Kimberly KeeferServer