Kimberly Mankowski
Buckeye
Summary
I'm committed and highly motivated with exceptional customer service. Decision making skills, strong work ethic, attention to detail, professional demeanor and initiative are some of my stronger traits.
Overview
27
27
years of professional experience
Work History
Community Sales Manager
Century Communities
Scottsdale
03.2023 - Current
- Assisted customers in selecting homes and understanding floor plans.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Conducted follow-up communications with leads to nurture client relationships.
- Managed documentation for sales transactions efficiently and accurately.
- Greeted customers and provided exceptional customer service.
- Managed CRM systems to track leads and follow up with prospects efficiently.
- Assisted in negotiating contracts between buyers and the company for smooth transactions.
Sales Associate
Richmond American Homes
04.2019 - 08.2022
- Helped customers find specific products, answered questions and offered product advice.
- Assessed customer needs to provide assistance and information on product features.
- Managed real estate transactions from initiation to closing.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Coordinated appointments with prospective buyers to showcase houses and plots.
- Maintained current and accurate CRM database of prospective customers.
- Assisted clients with new home buying processes by coordinating with referring lenders to facilitate mortgage qualification.
- Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
- Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
- Cultivated and strengthened relationships with clients.
- Prepared representation contracts, purchase agreements and closing statements.
- Enhanced customer satisfaction ratings by effectively and swiftly resolving issues.
- Communicated with clients to determine property needs and budget constraints.
Realtor
Long Realty West Valley
08.2018 - 03.2019
- Managed real estate transactions from initiation to closing.
- Scheduled home viewings with potential buyers.
- Maintained current and accurate CRM database of prospective customers.
- Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
Realtor
The Garcia Group at Essential Properties
01.2018 - 07.2018
Realtor
Long Realty West Valley
03.2017 - 01.2018
Manager/Medicare Billing/Payroll
Integrated Nursing & Health Services
Brooklyn Center
01.2012 - 03.2017
- Developed, managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses
- Billed Medicare claims daily
- Tracked all claims/revenue through Microsoft excel
- Prepared and distributed payroll biweekly
Manager/Payroll/ Billing
Model Health Care
Brooklyn Center
09.2001 - 01.2012
- Model Health Care and Integrated Nursing & Health Services merged companies.
Licensed Practical Nurse
Royal Health Care
Brainerd, Brooklyn Center
04.1999 - 09.2001
- Skill Highlights
- Complete office administration Payroll processing
- Client relations Managed accounts payable and accounts
- Successfully managed employees receivable
- Developed and implemented procedures and Contracts systems to improve workflow Medicare Billing
- Claims analysis and review specialist, Provided skilled nursing visits to clients in their home under the orders of a physician.
Education
90 hour course -
Real Estate
12.2016
Arizona School of Real Estate
01.2016
Brainerd Community College
01.1996
Skills
- Contract Preparation
- Adaptability and Flexibility
- Sales Promotion
- Sales Pipeline Management
- Leads Prospecting
- Verbal and Written Communication
- Client Relations
- Conflict Resolution
- CRM Tracking
- Problem Solving
- Time Management
- Sales Dedication
Timeline
Community Sales Manager
Century Communities
03.2023 - Current
Sales Associate
Richmond American Homes
04.2019 - 08.2022
Realtor
Long Realty West Valley
08.2018 - 03.2019
Realtor
The Garcia Group at Essential Properties
01.2018 - 07.2018
Realtor
Long Realty West Valley
03.2017 - 01.2018
Manager/Medicare Billing/Payroll
Integrated Nursing & Health Services
01.2012 - 03.2017
Manager/Payroll/ Billing
Model Health Care
09.2001 - 01.2012
Licensed Practical Nurse
Royal Health Care
04.1999 - 09.2001
90 hour course -
Real Estate
Arizona School of Real Estate
Brainerd Community College