Kimberly Tongen
Buckeye
Summary
Motivated individual with a strong work ethic, adept at working independently while also possessing excellent organizational and team collaboration skills. Proven experience in enhancing processes, seeking a challenging assignment that offers opportunities for growth and career advancement. Exceptional skills and competence as a Diagnostic Medical Sonographer to achieve high-level performance in a progressive environment where these skills are highly valued.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Diagnostic Medical Sonographer
SimonMed Imaging
07.2023 - 06.2024
- Educate patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation
- Handle private and confidential information in compliance with policies and procedures
- Submit written reports, verbal summaries, photographs and recordings to physicians to support accurate medical decision making
- Position and readjusted patients to obtain optimal scan information
- Review physicians' orders to determine medical imaging needs and operated radiologic equipment to capture, develop and produce diagnostic images
Short Term Disability Claims Manager
Cigna Phoenix AZ
12.2015 - 07.2021
- Manage assigned caseload of short-term disability claims, and in accordance with established procedures/protocols, apply appropriate contractual provisions, legal guidelines, and case management resources to make claim determinations
- Communicate with claimants, employers, and various medical professionals to gather information regarding the application
- Calculate liability for claims, applying appropriate offsets such as social security, workers compensation, and third parties
- Establish future action plan and case direction.
Pharmacy Service Associate
Cigna
10.2011 - 12.2015
- Customer Satisfaction
- Submitting Verbal Prior Authorizations as well as completing Prior Authorizations
- Handle all calls from Doctors, Pharmacies and Members
Education
Associate of Applied Science - Diagnostic Medical Sonography
Pima Medical Institute
Phoenix, AZ06.2023
High School Diploma -
Centennial High School
Glendale, AZ05.2008
Skills
- Creative Thinking
- Complex Problem-Solving
- Excellent Nonverbal/Verbal Communication Skills
- HIPAA Requirements
- Patient Confidentiality
- Managing Operations and Efficiency
- Interpersonal Skills
- Operating Diagnostic Equipment
Certification
- BLS/CPR Certified
- Sonographic Principles and Instrumentation Certification 03/2022
- Registered Vascular Specialist(RVS) - 11/2023
Timeline
Diagnostic Medical Sonographer
SimonMed Imaging
07.2023 - 06.2024
Short Term Disability Claims Manager
Cigna Phoenix AZ
12.2015 - 07.2021
Pharmacy Service Associate
Cigna
10.2011 - 12.2015
Associate of Applied Science - Diagnostic Medical Sonography
Pima Medical Institute
High School Diploma -
Centennial High School
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