Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Urban

Phoenix,AZ

Summary

A highly motivated and results-driven Sales Professional with a proven track record of building and maintaining strong client relationships while consistently exceeding sales targets. Skilled in assessing client needs, providing tailored solutions, and closing deals to drive revenue growth. Adept at leveraging effective sales techniques, negotiation skills, and industry insights. Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment. Looking for a challenging opportunity to leverage my skills.

Overview

4
4
years of professional experience

Work History

Life Insurance Broker

Family First Life
05.2023 - Current
  • Conduct thorough client needs assessments to determine insurance requirements and customize insurance plans to meet individual and business needs
  • Created an effective prospecting and lead generation strategy resulting in a 50% sales revenue increase in just two weeks
  • Analyze various insurance policies, coverage options, and carriers to provide clients with competitive quotes and comprehensive insurance solutions
  • Collaborate with underwriters and insurance carriers to negotiate policy terms, coverage limits, and premiums on behalf of clients
  • Educate clients on insurance products, coverage options, and policy details, ensuring they make informed decisions

Bartender/ Beverage Cart Attendant

Arcis Golf
11.2020 - Current
  • Consistently achieved top sales through effective upselling of F&B products
  • Cultivated and upheld strong relationships with club members, delivering exceptional customer service
  • Provided support during tournaments and corporate events
  • Managed product inventory reports, ensured quality control, and maintained carts to high standards

Technical Recruiter

Engineers, Black Diamond Networks
09.2022 - 02.2023
  • Collaborated with hiring managers to understand staffing needs and requirements for engineering positions
  • Utilized various sourcing methods, including online job boards, social media, and industry-specific networks, to identify and attract engineering candidates
  • Conducted initial candidate screenings, technical assessments, and in-depth interviews to evaluate skills, experience, and cultural fit
  • Built and maintained a robust candidate pipeline, ensuring a consistent flow of qualified engineering candidates
  • Managed the entire recruitment process, from job posting and candidate sourcing to offer negotiation and onboarding

Customer Service Representative

ASU
07.2019 - 11.2020
  • Assisted students and parents with inquiries, concerns, and requests through various communication channels (phone, email, in-person)
  • Resolved customer issues promptly and effectively
  • Maintained accurate and detailed records of customer interactions in the CRM system

Tour Guide

University Housing, ASU
07.2019 - 11.2020
  • Proficiently engaged and communicated with diverse audiences, including groups exceeding 30 people, to convey information and facilitate discussions
  • Served as the welcoming ambassador for housing to prospective students and their families, offering informative facility tours and delivering outstanding customer service

Education

Bachelor of Arts - Business Administration

W.P. Carey School of Business At Arizona State University
Tempe, AZ
05.2021

Skills

  • Negotiation and Problem Solving
  • Sales Techniques
  • Customer Service
  • Risk Assessment
  • Communication Skills
  • Time Management
  • Networking
  • Adaptive and Creative

Timeline

Life Insurance Broker

Family First Life
05.2023 - Current

Technical Recruiter

Engineers, Black Diamond Networks
09.2022 - 02.2023

Bartender/ Beverage Cart Attendant

Arcis Golf
11.2020 - Current

Customer Service Representative

ASU
07.2019 - 11.2020

Tour Guide

University Housing, ASU
07.2019 - 11.2020

Bachelor of Arts - Business Administration

W.P. Carey School of Business At Arizona State University
Kimberly Urban