Kirsten Petritz
Tempe
Summary
Senior behavioral health student, equip with with a solid foundation in psychology, counseling, and mental health services. Passionate about supporting individuals in overcoming challenges and improving their well-being. Gained practical experience through internships and volunteer work, with skills in case management, crisis intervention, and community outreach. Strong communication skills and rapport building through serving and bartending experience. Ready to apply this knowledge to further my education in an MSW program.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Intern
Arizona Coalition To End Sexual And Domestic Violence
01.2025 - Current
- 160 internship hours anticipated
Supportive Services Intern
A New Leaf
05.2024 - 08.2024
- Assisted supervisor's caseload and scheduled meeting appointments
- Created 'How to Be A Good Tenant' presentation to bridge issues between leasing staff and counseling team
- Helped set up community events and assisted in weekly resident activities
- Assisted in Youth Services Summer Program
- Built rapport with residents helped worked through presenting problems when counselors were unavailable
- 127 internship hours completed
Server/ Bar Back
Philly's Sports Grill
09.2021 - Current
- Adhered to state laws regarding alcoholic beverage services and customer regulations
- Upsold daily specials and beverage promotions to exceed daily sales goals
- Waited on up to 25 customers at bar and at 10-table bar area
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
- Cultivated warm relationships with regular customers
Technical Recruiter
Actalent
01.2023 - 09.2023
- Managed 15+ candidates at a time seamlessly throughout recruiting cycle
- Built rapport with candidates and business clients to understand each sides needs and career goals
- Coordinated phone and onsite interviews
- Followed up with both candidate and client to collect and deliver feedback in a compassionate and constructive manner
- Worked with a recruiting and sales team of 20 to ensure candidates and clients had access to any and all resources our company had to offer
Leasing Consultant
Barry Company
08.2020 - 08.2021
- Greeted clients, showed apartments, and prepared leases
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes
- Distributed and followed up on tenant renewal notices
- Completed housing voucher documentation such as Section 8 in a timely matter to ensure secure housing to residents
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
- Completed final move-out walk-throughs with tenants to identify required repairs
- Built strong relationships with long-time residents and coordinated with housing specialists and social workers
- Regularly worked with tenants of various mental and physical disabilities and built a strong trust to ensure their comfort and safety as a resident of our complex
- Maintained 97-100% occupancy rate during employment
Administrative Assistant
CCCS
05.2015 - 06.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for counseling staff
- Sorted and distributed office mail and recorded incoming shipments for corporate records
- Kept clients billing information up to date
Education
Bachelor of Science - Behavioral Sciences
South Mountain Community College
Phoenix, AZ07-2025
Skills
- Trauma Informed Care
- Family support services
- Documentation skills
- Problem-Solving
- Written and Oral Communication
- Stress management
Certification
- Level One Fingerprint Clearance Card, 2021
- Non-Violent Crisis Intervention Training, CPI, 2024
- CPR/AED/First Aid, Heart Savers, 2024
- Certified Trauma Recovery Specialist, NIBM, 2024
- Certified Mindfulness Informed Technician, NIBM, 2024
- Certified Professional Resilience Technician, NIBM, 2024
- Certified Self-Care Technician, NIBM, 2024
- Certified Compassion Fatigue and Burnout Specialist, NIBM, 2024
Timeline
Intern
Arizona Coalition To End Sexual And Domestic Violence
01.2025 - Current
Supportive Services Intern
A New Leaf
05.2024 - 08.2024
Technical Recruiter
Actalent
01.2023 - 09.2023
Server/ Bar Back
Philly's Sports Grill
09.2021 - Current
Leasing Consultant
Barry Company
08.2020 - 08.2021
Administrative Assistant
CCCS
05.2015 - 06.2019
- Level One Fingerprint Clearance Card, 2021
- Non-Violent Crisis Intervention Training, CPI, 2024
- CPR/AED/First Aid, Heart Savers, 2024
- Certified Trauma Recovery Specialist, NIBM, 2024
- Certified Mindfulness Informed Technician, NIBM, 2024
- Certified Professional Resilience Technician, NIBM, 2024
- Certified Self-Care Technician, NIBM, 2024
- Certified Compassion Fatigue and Burnout Specialist, NIBM, 2024
Bachelor of Science - Behavioral Sciences
South Mountain Community College
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