Krystal Janson
Medical Office Manager
Gilbert
Summary
Dynamic Medical Office Manager with over 10 years of experience in healthcare administration, recognized for a proven ability to enhance patient satisfaction and optimize office operations. Expertise in budget management, staff supervision, and medical billing consistently leads to improved workflow processes and operational efficiency. Adept at schedule coordination, resource allocation, and inventory management, ensuring seamless daily functions. Committed to fostering a positive work environment through effective training and mentorship of top talent.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Medical Office Manager
Restore Health AZ
05.2022 - Current
- Recruited and developed all support staff
- Managed office budget effectively, ensuring financial resources were utilized efficiently. Performed routine inventory checks to prevent shortages and overstocking. Coordinated with teams to align budget objectives with organizational needs.
- Supervised 7 staff members improving workflow
- Planned events focused on engaging new patients
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Healthcare Lead Medical Assistant
Verve Wellness Center
09.2015 - 05.2022
- Phlebotomy
- Cultivating reliable relationships with patients to guarantee optimal health care outcomes
- Enhance patient engagement through proactive follow-up on care initiatives
- Managing appointment bookings
- Taught patients about medications, procedures, and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
Sales Assistant
Target
02.2012 - 09.2014
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Increased sales by providing exceptional customer service and product knowledge.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
- Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
Preschool Teacher
Tutor Time Learning Center
01.2007 - 08.2009
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Applied play-based strategies to provide diverse approaches to learning.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Education
Certified Medical Assistant - Health Administration
Arizona College of Nursing
Mesa, AZ 05.2001 -
High School Diploma -
Peoria Accelerated
Peoria, AZ 05.2001 -
Skills
- Administrative coordination
- Healthcare Administration
- Budget Management
- Staff Supervision
- Patient Relations
- Appointment Scheduling
- Medical Billing
- Workflow optimization
- Team leadership and motivation
Certification
IV therapy
Hobbys
Advent outdoor adventures; Hiking, Horseback Ridding, Paddle Boarding, Volunteer at Wild Horse Rescue
Timeline
Medical Office Manager
Restore Health AZ
05.2022 - Current
Healthcare Lead Medical Assistant
Verve Wellness Center
09.2015 - 05.2022
Sales Assistant
Target
02.2012 - 09.2014
Preschool Teacher
Tutor Time Learning Center
01.2007 - 08.2009
Certified Medical Assistant - Health Administration
Arizona College of Nursing
05.2001 -
High School Diploma -
Peoria Accelerated
05.2001 -