Douglas Brooks
Peoria
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. hand-tool proficienct and adept at fostering a positive work environment through effective communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fire Suppression Technician
TSMC Fab21
08.2024 - Current
- Installed, tested and serviced alarm and associated systems for microchip tools.
- Responded to maintenance calls and troubleshot devices.
- Read and understood product manuals and blueprints.
- Communicated effectively with customers, answering questions, and concerns regarding systems.
- Proven ability to learn quickly and adapt to new situations.
Production Associate
Tesla
07.2023 - 08.2024
- Demonstrated strong attention to detail and efficiency while producing vehicles with quality
- Trained new associates on proper use of equipment and safety protocols
- Organized work area to ensure efficient workflow processes were maintained
- Assisted in troubleshooting issues with the production line when necessary
- Supported improvement initiatives and participated actively in improving the work environment
Door-to-Door Sales Representative
Aptive Pest Control
04.2023 - 06.2023
- Educated customers about product features and benefits prior to sale
- Developed and implemented a successful sales strategy to increase customer base
- Collaborated with team members on various marketing initiatives to maximize sales
Customer Service Representative
Maximus
01.2021 - 07.2022
- Handled customer complaints and inquiries in a courteous and efficient manner
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers
- Developed strong customer relationships and loyalty through effective communication
- Demonstrated strong communication skills while interacting with customers over the phone or in person
- Assisted customers with product selection, order entry, and payment processing
Customer Service Associate
Walgreens
01.2021 - 07.2022
Education
High School Diploma -
Thunderbird High
Phoenix, AZ07-2021
Skills
- Strong Work Ethic
- Electrical safety
- Component Assembly
- Hand-tool proficiency
- System troubleshooting
- Fire alarm installation
Certification
Smart Manufacturing Certificate (MDP Tesla)
Timeline
Fire Suppression Technician
TSMC Fab21
08.2024 - Current
Production Associate
Tesla
07.2023 - 08.2024
Door-to-Door Sales Representative
Aptive Pest Control
04.2023 - 06.2023
Customer Service Representative
Maximus
01.2021 - 07.2022
Customer Service Associate
Walgreens
01.2021 - 07.2022
High School Diploma -
Thunderbird High
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