Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Klay Finley MSOT, OTR/L, MBA Candidate

Phoenix

Summary

Dynamic Clinic Director with a proven track record of growing teams, excelling in data analysis, and quality control to enhance patient satisfaction, increase compliance and profitability. Passion for mentorship and staff development to reach organizational goals. Ability to coach empathetically for maximizing outcomes. Known for facilitating productive relationships that inspire growth, while practicing a high level of professionalism and emotional intelligence.

Overview

7
7
years of professional experience
1
1
Certification

Work History

OTA Supervisor

Arizona Autism/therapyplay4kids LLC
03.2020 - Current
  • Evaluation for the pediatric population including developmental disabilities, congenital abnormalities, etc
  • Provide supervision and support of Certified Occupational Therapy Assistant

Clinic Director

Advanced Neurologic Rehabilitation
02.2018 - Current
  • Initiating quality control for client success by analyzing data, streamlining operations and maximizing customer satisfaction
  • Manages clinical logistics including scheduling, compliance, team conferences, productivity tracking
  • Develops and promotes KPIs amongst clinical staff to ensure operational success
  • Partnership development and marketing for community relations and business development
  • Hiring and onboarding of clinical staff with subsequent supervision and mentorship
  • Project management including organization of special presentations and facilitation between third party vendors
  • Maintain partial occupational therapy caseload requiring evaluation and treatment of patients with neurological conditions

Occupational Therapist

Banner Rehabilitation Hospital
10.2020 - 08.2023
  • Evaluation and treatment of patients with neurological, musculoskeletal, and cardiovascular conditions in an inpatient rehabilitation setting

Hand Therapist

Spooner Physical Therapy
03.2022 - 08.2022
  • Responsible for evaluation and treatment of patients of all ages with conditions affecting the upper extremity in an outpatient setting

Education

Master of Business Administration - Healthcare

Northern Arizona University
Phoenix, AZ
08-2025

Master of Science - Occupational Therapy

A.T. Still University
Mesa, AZ
12.2017

Bachelor of Science - Sociology

Arizona State University
Tempe, AZ
05.2014

Skills

  • Data Analysis
  • Quality Control
  • Staff Supervision
  • Patient Satisfaction
  • Program Development
  • Policy Development
  • Hiring and Onboarding
  • Staff Development
  • Strategic Planning
  • Clinical Operations

Accomplishments

  • Established multiple strategic partnerships including Vivistim, Dynasplint, Motus Nova
  • Improved departmental efficiency with increasing productivity to >90% on average
  • Increased clinic patient volumes through mentorship on plan of care
  • Increased revenue by reinforced documentation compliance for reduced billing errors and maximal reimbursement
  • Aided in implementing new line of service with remote therapeutic monitoring technologies

Certification

  • Licensed Occupational Therapist, Arizona, #007363, 02/01/18
  • National Board for Certification in Occupational Therapy (NBCOT), 396440
  • BLS/CPR Certified, American Red Cross
  • Article 9 training, #73338732

Affiliations

  • Support group facilitator for varying populations of those with neurologic conditions
  • Clinical Educator for fieldwork occupational therapy students since 2018
  • "Fieldwork Educator of the Year" awarded in 2019 from A.T. Still University
  • A.T. Still University Occupational Therapy Advisory Board Member since 02/2020
  • Keynote Speaker at ATSU Master's of Occupational Therapy pinning ceremony, May 2023

Timeline

Hand Therapist

Spooner Physical Therapy
03.2022 - 08.2022

Occupational Therapist

Banner Rehabilitation Hospital
10.2020 - 08.2023

OTA Supervisor

Arizona Autism/therapyplay4kids LLC
03.2020 - Current

Clinic Director

Advanced Neurologic Rehabilitation
02.2018 - Current

Master of Business Administration - Healthcare

Northern Arizona University

Master of Science - Occupational Therapy

A.T. Still University

Bachelor of Science - Sociology

Arizona State University
Klay Finley MSOT, OTR/L, MBA Candidate