KƏNAN BEHBUDOV
Summary
Adept at hardware and software troubleshooting,m Excelled in user support, ensuring customer satisfaction through effective communication and problem-solving. Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Help Desk Support position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Hardware and Software Technician
Texnousta
10.2022 - 01.2024
- Hardware and Software Technician
- Troubleshooting PC, laptop, mac hardware issues
- Working with customers to help with their device issues
Salesperson
Kontakt Home
07.2021 - 03.2022
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Multimedia Specialist
World Telecom
09.2020 - 07.2021
Education
Mechanical Engineering
Azerbaijan Technical University
Baku07.2022
Software Developer
Code Academy
Baku01.2020
General English
Time Academy
Baku2019
Skills
- Software Installation
- Desktop support
- Technical issues analysis
- Data recovery
- Customer service expert
- Critical Thinking
- Hardware and software installation
- Technical Support
- Programming
- TCP/IP
- Excellent communication
Languages
Azərbaycan dili
Native language
English
Upper intermediate
B2
Russian
Intermediate
B1
Turkish
Advanced
C1
Timeline
Hardware and Software Technician
Texnousta
10.2022 - 01.2024
Salesperson
Kontakt Home
07.2021 - 03.2022
Multimedia Specialist
World Telecom
09.2020 - 07.2021
Mechanical Engineering
Azerbaijan Technical University
Software Developer
Code Academy
General English
Time Academy
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