Kostiantyn Tsarkov
Tucson
Summary
Dynamic leader with a proven track record at Simpatik Group, adept in staff management and business administration. Excelled in workforce management, leading over 200 employees to surpass performance goals. Skilled in conflict resolution and policy implementation, significantly enhancing operational efficiency and team productivity. Demonstrates exceptional documentation and reporting abilities, driving business success through strategic goal setting and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Back Office Specialist
Mosaic
07.2024 - Current
- Informed and supported leader through consistent communication and administrative support duties.
- Utilized office management software to record and track clients information.
- Assisted with onboarding of new employees.
- Input data into spreadsheets and databases.
- Assisted with Home Visits to new and existing clients.
- Compiled and analyzed data to produce reports.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Expedited document processing with accurate data entry and timely filing.
Direct Care Worker
Mosaic
06.2022 - 10.2023
- Maintained clean, safe, and well-organized patient environment.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
Junior Auditor of Call-center
Simpatik Group
10.2019 - 04.2022
- Coordinated, managed and implemented auditing projects and prepared for evaluation.
- Participated in ongoing professional development opportunities to stay current with industry trends and advancements in auditing techniques.
- Contributed to successful annual audits by meeting deadlines and exceeding expectations for quality workmanship.
- Analyzed data and findings to prepare reports detailing financial information.
- Trained new employees on accounting principles and company procedures.
Head of Call-centre
Simpatik Group
02.2019 - 10.2019
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Controlled costs to keep business operating within budget and increase profits.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Successful management of a team of over 200 people
Education
Associate's Degree - Accounting And Taxation
SUMY COLLEGE OF ECONOMICS AND TRADE
SUMY, UKRAINE06-2018
Skills
- Staff management
- Goal setting
- Documentation and reporting
- Policy implementation
- Workforce management
- Business administration
Certification
- CPR/First Aid certification
- AZ Article 9
- AZ Abuse & Neglect Certification
- Fire Safety Certification - Mosaic Academy
- Corporate Compliance Certification - Mosaic Academy
- HIPAA Privacy & Security Certification - Mosaic Academy
- Intro to Four Developmental Disabilities - Mosaic Academy
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
English
Professional Working
Timeline
Back Office Specialist
Mosaic
07.2024 - Current
Direct Care Worker
Mosaic
06.2022 - 10.2023
Junior Auditor of Call-center
Simpatik Group
10.2019 - 04.2022
Head of Call-centre
Simpatik Group
02.2019 - 10.2019
- CPR/First Aid certification
- AZ Article 9
- AZ Abuse & Neglect Certification
- Fire Safety Certification - Mosaic Academy
- Corporate Compliance Certification - Mosaic Academy
- HIPAA Privacy & Security Certification - Mosaic Academy
- Intro to Four Developmental Disabilities - Mosaic Academy
Associate's Degree - Accounting And Taxation
SUMY COLLEGE OF ECONOMICS AND TRADE
Similar Profiles
Joshua BlandJoshua Bland
Material Handling at MosaicMaterial Handling at Mosaic
Brian BerryBrian Berry
Area Supervisor I at MOSAICArea Supervisor I at MOSAIC
Trevor HartiganTrevor Hartigan
Cardiac Rehabilitation Therapist at MosaicCardiac Rehabilitation Therapist at Mosaic