Summary
Work History
Education
Skills
Timeline
Generic
Kota Benson

Kota Benson

Tucson

Summary

Proven Retail Sales Associate with a track record of enhancing customer satisfaction and sales at Goodwill. Base knowledge in computer proficiency, leveraging Microsoft Office to streamline documentation, and determined product knowledge to boost sales. Skilled in problem-solving and customer service, consistently maintaining high store standards and security protocols. Achieved a notable increase in customer retention through exceptional service and expertise.

Work History

Retail Sales Associate

Goodwill
08.2022 - 10.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.

Education

Associate of Applied Science - Business Administration

Pima Community College
Tucson, AZ
05.2025

High School Diploma -

Mesa High School
Mesa, AZ
05.2023

Skills

  • Computer Proficiency and Microsoft Office
  • Basic Mathematics
  • Documentation And Reporting
  • Problem-Solving
  • Customer Service
  • Product Knowledge

Timeline

Retail Sales Associate

Goodwill
08.2022 - 10.2022

Associate of Applied Science - Business Administration

Pima Community College

High School Diploma -

Mesa High School
Kota Benson