Koylelen Etsitty
Flagstaff
Summary
Floor Lead/Manager and budtender with 4+ years of experience within the recreational and medical marijuana industry, specializing in client relations, dispensary operations, inventory management, and sales. I thrive in fast-paced environments, ensuring exceptional customer service and operational excellence.
Overview
5
5
years of professional experience
Work History
Floor Lead/Manager
Greenpharms Dispensary, Flagstaff, AZ
10.2020 - 06.2025
My experience includes 18 months in customer service as a budtender, plus 6 additional months as a lead auditor. I also held the position of floor/lead manager for 2 years and 8 months, with key responsibilities consisting of:
- Assisted team in daily operations, ensuring compliance with safety protocols and procedures.
- Overseeing daily shop operations
- Opening/closing the business
- Preparing expense reports
- Skilled with numbers worked on tips and blue line (money drops)
- Auditing product in the inventory
- Developing new product for the business
- Managing discounts
- As a lead team member, distributed observations and write-ups
- Administering performance evaluations
- Participated in recruitment and hiring
- Conducted interviews and trained new team members
- Greeting customers and assisting with products of their choice
Education
High School Diploma -
Sinagua High School
Flagstaff, AZ2009
Skills
- Store operations
- Employee training
- Organizational skills
- Dependable
- Team member
- Trust worthy
Reference
- Jack Stone - (928) 863-8663
- Nicholas Humphries - (928) 255-8883
- Brittany Curtis - (928) 547-3034
- David Schatz - (928) 890-7436
Volunteer
Childcare
- Provide Child care for my niece after school ,weekends and during school vacation when need be.
Timeline
Floor Lead/Manager
Greenpharms Dispensary, Flagstaff, AZ
10.2020 - 06.2025
High School Diploma -
Sinagua High School