Koylynn Poseyesva
Flagstaff
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional customer service skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Shift Lead
Panda Express
08.2020 - Current
- As a shift lead, my responsibilities include cash handling, supervising daily operations and overseeing team members to ensure a productive shift. I am also in charge of handling concerns/complaints guests have and providing a resolution. I also assist with managing employee schedules and completing inventory.
Indigenous Pride Health Worker, Hopi Health Care
06.2019 - 07.2019
- I was an intern in the Physical Therapy Department. My responsibilities included observing the duties of a Physical Therapist, answering phone calls, relaying messages, handling any concerns patients had and helping patients exercise. I was also responsible for scheduling/rescheduling appointments for patients.
FBLA Coffee Shop, Winslow High School
07.2018 - 05.2019
- Prepared drinks for customers, distributed/accounted for money and greeted customers. I was also in charge of sanitizing materials and making sure they were clean for next day use.
Education
General Education -
Winslow High School
05.2019
Skills
- Cash handling
- Conflict resolution
- Attention to detail
- Training assistance
- Customer service
- Time management
Timeline
Shift Lead
Panda Express
08.2020 - Current
Indigenous Pride Health Worker, Hopi Health Care
06.2019 - 07.2019
FBLA Coffee Shop, Winslow High School
07.2018 - 05.2019
General Education -
Winslow High School
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