Summary
Overview
Work History
Education
Skills
Timeline
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Krista Walsh

Phoenix

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Burlington
12.2024 - Current
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Greeted customers and provided outstanding customer service.

Retail Sales Associate

Marshalls
03.2023 - 08.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized and visually appealing merchandise displays to attract customer interest.
  • Processed transactions accurately using POS systems, ensuring efficient checkout experiences.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Participated in inventory management tasks, including stock replenishment and loss prevention efforts.

Host

Rock Springs Cafe
07.2020 - 04.2021
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize seating arrangements.
  • Coordinated with kitchen and wait staff to enhance service efficiency.
  • Handled guest inquiries and concerns, providing exceptional customer service.
  • Maintained cleanliness of host station for a professional appearance.
  • Monitored dining room flow to minimize wait times for guests.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Student Choice
Peoria, AZ

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Cash handling
  • Retail sales
  • Reliability and punctuality
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving
  • Truck unloading
  • Friendly and outgoing
  • Shelf stocking

Timeline

Retail Sales Associate

Burlington
12.2024 - Current

Retail Sales Associate

Marshalls
03.2023 - 08.2024

Host

Rock Springs Cafe
07.2020 - 04.2021

Student Choice

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Krista Walsh