Kristal Castelan
Peoria
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks Corporation
07.2023 - Current
- Achieved 100% of Starbucks performance metrics, including customer connection, all-day and peak customer occasion growth, schedule vs. forecast accuracy and AM schedule vs. forecast alignment.
- Managed inventory by implementing daily orders, conducting regular counts, and coaching team members on standard inventory procedures.
- Handled payroll processes for the store to ensure accurate and timely employee payments and completed all hiring activities based on needs.
- Led training and onboarding programs to ensure partners met brand standards and delivered exceptional customer experiences.
- Coordinated meetings, tasks and created calendars to best meet the needs of the store and planned schedules to meet labor budgets.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Manager
Starbucks
06.2021 - 07.2023
- Proficiently organized work schedules considering customer traffic and staff proficiency.
- Conducted regular inventory audits, minimizing discrepancies and ensuring accurate stock records.
- Ensured labor goals and budgets aligned with corporate objectives and employee needs.
- Developed and trained the store team to achieve peak performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Store Executive Intern
Target
06.2021 - 08.2021
- Shadowed Executive Team Leads across various retail departments, including HR, logistics, specialty sales, and asset protection.
- Hosted hiring events onboarded new talent, and organized orientations.
Education
Bachelor of Science - Business Administration
Sonoma State
Rohnert Park, CA05.2021
Associate of Arts - Business Management
Santa Rosa Junior College
Santa Rosa, CA05.2019
Associate of Science - Social And Behavioral Sciences
Santa Rosa Junior College
Santa Rosa, CA05-2019
Skills
- Adaptability
- Operational and Budget Management
- Organizational Skills
- Problem-solving
- Multitasking and organization
- Training and mentoring
- Inventory management
- Schedule and calendar management
- Administrative duties
- Proficient in Microsoft Office (Word, Excel, Teams, Outlook)Recruitment and hiring
Certification
- Food Safety Manager Certification, Starbucks - 2027
Timeline
Store Manager
Starbucks Corporation
07.2023 - Current
Assistant Manager
Starbucks
06.2021 - 07.2023
Store Executive Intern
Target
06.2021 - 08.2021
Bachelor of Science - Business Administration
Sonoma State
Associate of Arts - Business Management
Santa Rosa Junior College
Associate of Science - Social And Behavioral Sciences
Santa Rosa Junior College
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