Kristal Quintero
Peoria
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Soma Intimates
Arrowhead Mall
09.2022 - 10.2023
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Balance Transfer Agent
Discover
Phoenix, AZ
10.2020 - 02.2021
- Improved client satisfaction by providing timely and accurate responses to inquiries regarding account balances, transactions, and holdings.
- Ensured compliance with regulatory guidelines by diligently reviewing transfer requests and documentation for accuracy and completeness.
- Streamlined processes for efficient account transfers, reducing processing time and enhancing the overall client experience.
Cashier
Kneaders
Peoria, AZ
09.2019 - 08.2020
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Education
High School Diploma -
Peoria Flex Academy
Peoria, AZ05.2019
Skills
- Product and service knowledge
- Operations Management
- Task Delegation
- Customer rapport
- Sales Growth
- Retail Operations Management
- Compliance understanding
- Employee Scheduling
Timeline
Assistant Manager
Soma Intimates
09.2022 - 10.2023
Balance Transfer Agent
Discover
10.2020 - 02.2021
Cashier
Kneaders
09.2019 - 08.2020
High School Diploma -
Peoria Flex Academy
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