Summary
Overview
Work History
Education
Skills
Timeline
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Kristara Esnoz

San Tan Valley

Summary

Dynamic General Manager with a proven track record at U-Haul International, excelling in operations management and team building. Expert in P&L management and budget control, driving financial stability and growth. Recognized for fostering a positive workplace culture and enhancing employee performance through effective training and leadership.

Overview

15
15
years of professional experience

Work History

General Manager

U-Haul International
08.2018 - Current
  • Contributed to maintaining a positive workplace culture through effective teamwork and communication.
  • Managed basic financial tasks, including expense tracking and budget preparation support.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Sales Associate

Zia Record Exchange
11.2018 - 04.2019
  • Assisted customers in locating products and provided recommendations based on preferences.
  • Managed inventory levels, ensuring accurate stock counts and timely restocking of merchandise.
  • Coordinated promotional displays, enhancing visual merchandising to attract customer attention.
  • Engaged with customers to build rapport and foster a welcoming shopping environment.
  • Resolved customer inquiries and concerns effectively, contributing to increased satisfaction ratings.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Caregiver

Pristine Home Services
08.2012 - 07.2018
  • Assisted clients with daily living activities, promoting independence and dignity.
  • Maintained a clean and safe environment, adhering to health and safety standards.
  • Documented care provided and changes in client conditions for accurate record-keeping.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

POS Supervisor

Kohl's
06.2010 - 01.2013
  • Supervised daily operations of POS systems, ensuring efficiency and accuracy in transactions.
  • Trained and mentored team members on customer service best practices and POS functionality.
  • Assisted in resolving customer inquiries and issues to enhance overall shopping experience.
  • Conducted regular audits of cash registers to maintain compliance with company policies.
  • Implemented training programs for new hires, fostering knowledge of store procedures and systems.
  • Maintained a well-organized and clean POS area, providing an enjoyable shopping experience for customers.

Education

Criminal Justice

Cuesta College
San Luis Obispo, CA

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Inventory control
  • Employee scheduling
  • Administrative skills
  • P&L management
  • Loss prevention

Timeline

Sales Associate

Zia Record Exchange
11.2018 - 04.2019

General Manager

U-Haul International
08.2018 - Current

Caregiver

Pristine Home Services
08.2012 - 07.2018

POS Supervisor

Kohl's
06.2010 - 01.2013

Criminal Justice

Cuesta College

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Kristara Esnoz